Office of the Healthcare Advocate
Mr. Doolittle oversees a devoted team; providing free assistance to Connecticut Healthcare consumers with plan selection, education, enforcement of healthcare rights, and improving healthcare access.
If you need healthcare or healthcare coverage or have problems with your coverage and donít know where to turn, please call us. The Office of the Healthcare Advocate (OHA) is an independent agency here to help you understand what options you have, how to get and fight for your healthcare coverage, including coverage for mental health or substance use treatment, and to make sure you get covered for your healthcare needs.
OHA is YOUR advocate.  Our only interest is consumers.
Our services are free and confidential and provided in real time.  1.866.466.4446  
What People Say About OHA
            Watch testimonials here:
Resources and Information on Mental Health Parity and Addiction Equity and Available Services
OHA- Connecticut's Behavioral Health Clearinghouse-click on image
Network of Care Resource Page - click on image
CT Insurance Department-click on image

If you've had a service denied and would like to appeal, or would simply like information about your rights and options, you can complete this form and we will contact you within 1-2 business days. If you do not have a specific complaint, but are looking for general information about healthcare or insurance, our web site contains a host of useful information, and can be found at

There are several other ways to submit a complaint to the Office of the Healthcare Advocate, but you are strongly encouraged to file your complaint online. It is easy to do and saves the time and expense of mailing a paper form or letter. After you complete your complaint on-line, it will be assigned to a case manager the next business day. They will contact you via e-mail with information on how the complaint process will proceed. As we will be contacting you via e-mail, you must have a valid e-mail address in order to complete the on-line complaint form.


Tuesday, December 03, 2019
Cease & Desist Order Issued to Aliera and Trinity Healthshare
  Commissioner Mais Takes Action to Protect Consumers against Unauthorized Insurance Company

Tuesday, August 13, 2019
Connecticut physicians and the Governorís Office of Health Strategy joined OHA in opposing proposed HHS regulation that takes away transgender insurance protections
  Today the Connecticut State Medical Society and the Governorís Office of Health Strategy joined OHA in filling a joint letter opposing a new federal regulation that takes away insurance protections from the transgender community and other vulnerable communities.

Tuesday, August 06, 2019
OHA Opposing Proposed Federal Regulation Rolling Back Transgender Insurance Protections
  OHA is filing a comment in opposition to the proposed rule today, and invites any member of the public to do the same. A template letter is attached to this post, and is also available by emailing . Anyone can file comments with the federal government regarding this proposed regulation anytime before midnight on August 13, 2019. Comments can be filed by any organization or member of the public at the federal regulations website:

Wednesday, September 20, 2017
"Connecticut Speaks Out on Healthcare Costs" Public Meeting Series: Share the Story of Your Challenge Affording Healthcare
  Tell your story and impact policy change to make healthcare more affordable

Thursday, March 30, 2017
Office of Healthcare Advocate Saves $11 million for Consumers in 2016


OHA Videos on YouTube -- click
on the image above