oec: Information for Families

Information for Families

{Mother holding infant}
How is My Child Developing?
Is your child on track for development? Is your baby smiling and waving "bye bye" when he should be? If you have questions or are concerned about a child's development or behavior, you can call the Child Development Infoline at 1-800-505-7000 to speak with a care coordinator.  
Care coordinators work with families to provide them with information on development, advice on how to manage behavior, and can refer them to the services they need.
More child development resources:

Finding Child Care {Pre-school teacher with toddlers}
Looking for child care? 2-1-1 Child Care has current lists of:
  • Licensed child care centers
  • Licensed family day care homes
  • Nanny agencies
  • Nursery schools
  • Play groups
  • Summer camp programs
By calling 2-1-1 Child Care, a Child Care Referral Specialist who will help you find the services that will best fit the needs of you and your family, all at no cost. To talk to a Child Care Referral Specialist:
Other links:
The Division of Licensing's online lookup tool gives you information about all currently licensed: {Screen Shot of eLicensing System}
  • Family day care home providers
  • Group day care homes
  • Child day care centers
  • Family day care home staff-substitutes and assistants
  • Youth camps
Information you can find through the online lookup tool includes:
  • Name
  • Address
  • Phone number
  • Information About the Program
  • Inspection history
  • Complaint/incident history
  • Quality enhancement history
A successful child care or camp experience starts with communication between families and child care providers:
  • Talk with the child care provider or camp about their licensing and complaint history
  • Spend time at the child care program or camp to decide if it’s a good fit for your child and your family
To use the online lookup tool, go to www.elicense.ct.gov.
Care 4 Kids
Care 4 Kids helps moderate income families pay for child care costs. For information about the program, go to www.ctcare4kids.com or call 1-888-214-KIDS (5437).

Head Start

Head Start programs provide learning environments that support children's growth for low-income families. To apply for Head Start, contact a program near you. Use the Head Start Locator or call 1-866-763-6481 (toll-free) to find a program. 

The Division of Licensing has licensing specialists and supervisors, nurses, health program staff, administrative and support staff dedicated to making sure that all licensed child care and youth camp programs meet all state laws and requirements.
Most concerns with child care programs or camps can be handled by:
  • Talking about the problem with the classroom teacher
  • Talking about the problem with the program director
If you have talked to the classroom teacher and program director and still have a concern about a child care program or camp, call the Division of Licensing's Complaints Line at (860) 500-4450 (1-800-282-6063 outside of the Hartford area.)
{Sign with Exclamation Point} In case of abuse/neglect or life-threatening situations, call the Department of Children and Families at 1-800-842-2288 and the Division of Licensing at (860) 500-4450 (1-800-282-6063 outside of the Hartford area.)

{Birth to Three Logo} Birth to Three System {Toddler with Down Syndrome and his mom}
Birth to Three supports families in meeting the needs of their infants and toddlers who are eligible due to significant developmental disabilities or delays. Families are coached on methods for fostering learning during daily routines in the home, child care settings or other places that are natural for that child and family. All children referred to Birth to Three are evaluated in five developmental areas. Eligible children who are 16 months old or older are also screened for autism. Each eligible child will have a family service plan that is tailored to that child’s needs and the family’s priorities, resources and concerns.
For more information on the Birth to Three System, go to www.birth23.org or call 1-800-505-7000.
Quick Links:
  • Individualized Family Service Plans

The Individualized Family Service Plan (IFSP) is like a roadmap through the Birth to Three System. Families and service coordinators can check the IFSP to make sure they’re on track. To learn more, go to www.birth23.org/families/ifsp 

  • Family Handbooks and Videos
The Family Handbooks introduce you to the Connecticut Birth to Three System. They let you know what to expect during your child’s evaluation and after. To view the handbooks, go to www.birth23.org/famlies/handbooks. Birth to Three videos offer real families’ stories on what it is like to get support from Birth to Three. To watch the videos, go to http://youtube.com/CTBirth23 or http://www.birth23.org/videos.
  • Parent Fees/Other Family Costs
Almost all of the cost of Birth to Three System is paid for by state and federal dollars. Families that make $45,000 or more pay a monthly fee based on a sliding scale. This helps the program continue to provide support and services to all families of eligible children. To learn more, go to www.birth23.org/families/fcp.
  • Find a Program
You can find a list of Birth to Three locations by town. To find what Birth to Three programs are available in your town and who to contact, go to www.birth23.org/towns.
Early Childhood Special Education

In Connecticut, special education and services are available to eligible children by age 3. These services are provided by local and regional school districts. By law, these services are free and fit each child’s needs.

Quick Links:
  • Preschool Special Education Brochure

Learn more about special education and services:

Preschool Special Education Brochure

Folleto de educación especial preescolar

  • Birth to 5 Newsletters

Get the latest information and news on the Birth to Three and special education systems: http://www.birth23.org/families/b5news/

{Baby with his grandfather} Click on the program's name below to learn more about what support services are available for you and your family or call the Child Development Infoline at (800) 505-7000.

Help Me Grow
Help Me Grow is a free service for families, providers and communities to find help and information for children who may have behavioral or developmental problems. Families can get information on toilet training, help with difficult behavior, and much more. To contact Help Me Grow, call (800) 505-7000.
 Nurturing Families Network
The Nurturing Families Network (NFN) can help ease your mind throughout your pregnancy and after your baby is born so that your first parenting experience is positive and enjoyable.
Preventing Shaken Baby Syndrome
Did you know that shaking a baby for as little as three seconds is dangerous and potentially fatal? Sometimes a crying baby is more than you can bear, but shaking your baby out of frustration or anger may result in Shaken Baby Syndrome (SBS), which includes brain damage, blindness, spinal injuries and paralysis, seizures and even death.

Birth to Three System
Birth to Three only provides services to children with developmental disabilities or delays. Services are usually provided in the home, but can also be in child care settings or other settings that are natural for that child and family. All children referred to Birth to Three are evaluated in five developmental areas. Eligible children who are 16 months old or older are also screened for autism. Each eligible child will have a family service plan that is tailored to that child’s needs and the family’s priorities, resources and concerns.

Maternal, Infant and Early Childhood Home Visiting Program
The Maternal, Infant and Early Childhood Home Visiting Program provides high quality home visiting programs for children and families who live in high-risk communities.

Family Resource Centers

The Connecticut State Department of Education's Family Resource Centers provide early childhood and family support services within communities to children and families. They offer parent education and training; family support; preschool and school-age child care; teen pregnancy prevention (positive youth development services); and family day-care provider training.


Head Start is a federal program that promotes the school readiness of children ages birth to five from low-income families by helping their cognitive, social, and emotional development. If you are a parent or family member interested in applying for Head Start, contact a Head Start program near you:

Content Last Modified on 3/15/2018 2:16:06 PM