Frequently Asked Questions about Lien Status Inquiry
How can a Lienholder or contracted ELT Service Provider gain access to the Lien Status Inquiry?
Who is authorized to use the Lien Status Inquiry?
A CT DMV approved authorized Lienholder or their contracted ELT Service Provider. NOTE: As a prerequisite for a contracted ELT Service Provider - their primary Lienholder must first have an approved Authorized User Agreement on file with the CT DMV.
How current is the data?
The data is updated every 48 hours. (example: todays real-time data will be updated tomorrow)
Having problems Logging In, who should I contact?
Keep receiving error messages?
Please verify the VIN/HIN being entered and try again, if information is correct, please contact CT DMV at DMV.Title@ct.gov
The data being displayed appears to be incorrect?
Please verify the VIN/HIN being entered and try again, if information is correct, please contact CT
Do user account passwords expire?
All user account passwords are good for 90 days, at which point a user will have to create a new password. A user will start receiving password notification e-mail 14 days prior to expiration.
How can a user account be disabled?
A request to disable a user account may be sent to the CT DMV by e-mail to: DMV.Title@ct.gov
The request must include the user's name, user's e-mail, and the name of the Lienholder and/or the contracted ELT Service Provider.