DMV: Customer Service Survey

Customer Satisfaction Survey
Your Opinion is Important to Us!
 
In an effort to improve customer service, the DMV is conducting a survey for our customers.  Please take a few minutes to complete this survey and your input will help us improve our customer service in the future.
{ Required Question}  required field
1. { Required Question}
2. What was the reason for your visit? { Required Question}
3.
4. { Required Question}
  
5. Total amount of time it took to complete your transaction? { Required Question}
6. Please indicate your level of satisfaction with: { Required Question}
  Completely Satisfied Somewhat Satisfied Somewhat Dissatisfied Completely Dissatisfied
The courtesy of DMV employees
The knowledge of DMV employees
The DMV employees' concern for your needs
Ease of understanding and completing forms
The length of time you had to wait
The neatness and cleanliness of the office
How satisfied were you OVERALL with your visit
7. Did you visit the DMV Web site before coming into the office?
8. Please rate the DMV Web site.
  Excellent Good Fair Poor
How helpful was the Web site?
Was the Web site easy to navigate through?
Did you find all of the information you needed in a timely fashion?
9.
10. Contact information:











Content Last Modified on 9/19/2014 1:45:37 PM