PURA: Consumer Services Home

Consumer Services Unit
 
Our Mission
To provide consumers with courteous, timely and high quality responses to their complaints and questions and equip them with the tools necessary to make informed choices in competitive utility markets, while protecting them from fraudulent, abusive and deceptive practices.
 
Mailing Address 
Public Utilities Regulatory Authority
Ten Franklin Square
New Britain, Connecticut 06051
Att: Consumer Services Unit
 
Telephone Numbers
Consumer Services Unit Toll Free Number:  1-800-382-4586
Consumer Services Unit Fax Number:  (860) 827-2885
TDD Telecommunications for the Deaf:  (860) 827-2837 to be used only if you have a TDD machine
 
 
 
 
 
Energy Assistance - (Link to Department of Social Services)
 
EnergizeCT - Energy solutions for your home, business and community
 
 
 
 
 
 
Content last updated December 2011