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   The Mission of the Office of the Healthcare Advocate is to assist consumers with healthcare issues through the establishment of effective outreach programs and the development of communications related to consumer rights and responsibilities as members of managed care plans. The office focuses on assisting consumers to make informed decisions when selecting a health plan; assisting consumers to resolve problems with their health insurance plans; and identifying issues, trends and problems that may require executive, regulatory or legislative intervention.

 

   We hope that the information provided on our site will empower Connecticut consumers to become effective self-advocates through a better understanding of their rights and responsibilities under traditional and managed care health plans.

 

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