The Office of the Healthcare Advocate can assist Connecticut residents with their healthcare coverage. If you have questions about enrollment into healthcare coverage, need to understand the referral or pre-authorization process or need assistance with the appeal/grievance procedures, we are here to help!

When to Contact OHA

• If you’re not sure who to call to help you with a healthcare enrollment or coverage situation.
• If you need specific explanations about a benefit, program or coverage definition.
• If you want an assessment of the plans offered in Connecticut.
• If you want to review your rights and responsibilities as a healthcare plan member.
• If you want to better understand the referral and pre-authorization procedures required by your plan.
• If you need assistance with your plan’s internal and external appeals processes.

Our toll-free number is 1-866-466-4446.