Office of the Healthcare Advocate
P.O. BOX 1543
Hartford CT, 06144
(Toll Free)
Tel: 1-866-HMO-4446
Fax: (860) 297-3992
Email:
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of Insurance
of Social Services
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Point of Service Plans (POS) Many HMOs offer an indemnity-type option known as a POS plan. The primary care doctors in a POS plan usually make referrals to other providers in the plan. But in a POS plan, members can refer themselves outside the plan and still get some coverage. {Point of Service} If the doctor makes a referral out of the network, the plan pays all or most of the bill. If you refer yourself to a provider outside the network and the service is covered by the plan, you will have to pay coinsurance.
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