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{Nancy B. Shaffer, M.A. Connecticut State Long Term Care Ombudsman}
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Mandated by the Federal Older American’s Act and Connecticut General Statute 17b-400, the Connecticut Long Term Care Ombudsman Program protects and promotes the rights and quality of life for residents of skilled nursing facilities, residential care homes and managed residential care communities (also known as assisted living facilities). The Regional Ombudsman, along with the Volunteer Resident Advocate, provides a voice to residents’ concerns and, as importantly, empowers residents to have a voice in ensuring their rights. This is accomplished through individual consultation and complaint resolution and also through work with other state agencies and advocacy organizations. The State Ombudsman also works with policy makers, legislators and stakeholders to advance and improve systems and protections at the state level.
| | Tuesday, December 27, 2011 | | Voices Speak Out Against Retaliation |
| | What is Fear of Retaliation? - What can you do about it?
In their own words, five of Connecticut’s nursing home residents tell their stories about their lives, the changes to their lives when they move into a nursing home, their fears and how they find voice and become empowered to live life to its fullest.
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| Monday, August 29, 2011 | | Family Council Presentation |
| | The Connecticut Long Term Care Ombudsman Program hopes that this presentation will provide you with information and ideas to form your own family council at your loved one’s nursing home. |
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