New! DSS Client Information Line & Benefits Center:
1. Call 1-855-6-CONNECT (1-855-626-6632)
(TTD/TTY 1-800-842-4524 for persons with speech or hearing difficulties)
2. Follow the prompts to get the information you need
Our new automated ‘interactive voice response’ telephone system will help DSS clients get the information you need without waiting to speak to an eligibility worker. You will also have the option of speaking to a worker, if you choose, during business hours.
Please use this new, toll-free service instead of the local DSS numbers you have been using. This Client Information Line service is available 24/7. You can also connect directly to a worker in our Benefits Center by following the phone menu prompts, Monday through Friday, between 7:30 a.m. and 4:30 p.m. The Benefits Center is staffed with workers dedicated to answering your questions, processing change requests and providing you with information about other resources.
DSS Office hours are Monday through Friday between 8:00 a.m. and 4:30 p.m.
Social Services Operations Manager - Annette Lombardi, (860) 496-6960
Address - 62 Commercial Boulevard, Suite 1, Torrington, CT 06790-9983
From East, West and South: Follow applicable highways and roads to Rte 8 North to Exit #45, Kennedy Drive; Turn right at the end of the exit and go up Kennedy Drive; Turn right at the first street onto Commercial Boulevard; building is on the right.
From North: Rte 8 South to Exit #45, Kennedy Drive; Turn right at end of exit; Turn right at first light onto Kennedy Drive; Turn right at first street onto Commercial Boulevard; building is on the right.
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Content Last Modified on 3/5/2014 1:01:34 PM