DSS: Stamford Field Office


Stamford Field Office


 

DSS Stamford Office Closed 
During Water Damage Repairs


[Updated June 9, 2016]

 

The Department of Social Services has temporarily closed our Stamford field office at 1642 Bedford Avenue to allow for clean-up and remediation of major water damage that occurred over the weekend of April 2-3.  At this time, we do not expect the office to open until late June 2016, at the earliest.

We urge our Stamford-area clients with online access to consider visiting www.connect.ct.gov or www.ct.gov/dss to check on service eligibility, report changes, and apply or renew benefits; or to consider visiting another DSS office.

The DSS Client Information Line and Benefits Center (staffed by eligibility services workers) is also available during business hours at 1-855-6-CONNECT  (toll-free).

 

Stamford DSS staff are being re-deployed to work in the agency’s Bridgeport and New Haven field offices while the water damage is addressed.  The damage is believed to result from a second-floor overflow during routine weekend cleaning.

  

Besides Stamford, Bridgeport and New Haven, DSS has offices in Danbury, Waterbury, Middletown, New Britain, Norwich, Torrington, Hartford, Manchester and Willimantic.  For information about office locations, please visit www.ct.gov/dss/fieldoffices.

 

**Updates on the status of the Stamford office are also available at 1-203-551-2730**
 
We will also update this website message as the situation develops.  Thank you for your patience and support. 

Address - 1642 Bedford Street, Stamford, CT 06905-4731

Follow this link for directions using Google Maps
 

Social Services Operations Manager - Rachel Anderson
 

 

Phone access:

DSS Client Information Line & Benefits Center:

1. Call 1-855-6-CONNECT (1-855-626-6632)
(TTD/TTY 1-800-842-4524 for persons with speech or hearing difficulties)
 
2. Follow the prompts to get the information you need
 
Our automated ‘interactive voice response’ telephone system will help DSS clients get the information you need without waiting to speak to an eligibility worker. You will also have the option of speaking to a worker, if you choose, during business hours.
Please use this, toll-free service instead of the local DSS numbers you have been using. This Client Information Line service is available 24/7. You can also connect directly to a worker in our Benefits Center by following the phone menu prompts, Monday through Friday, between 7:30 a.m. and 4:00 p.m. The Benefits Center is staffed with workers dedicated to answering your questions, processing change requests and providing you with information about other resources.
Online access to check benefits and report changes: www.connect.ct.gov
 
Online applications: www.ct.gov/dss/apply  
 
DSS Office hours are Monday through Friday between 8:00 a.m. and 4:30 p.m.

Click here for useful information from other sites.



Content Last Modified on 4/5/2016 8:56:23 AM