New! DSS Client Information Line & Benefits Center:
1. Call 1-855-6-CONNECT (1-855-626-6632)
(TTD/TTY 1-800-842-4524 for persons with speech or hearing difficulties)
2. Follow the prompts to get the information you need
Our new automated ‘interactive voice response’ telephone system will help DSS clients get the information you need without waiting to speak to an eligibility worker. You will also have the option of speaking to a worker, if you choose, during business hours.
Please use this new, toll-free service instead of the local DSS numbers you have been using. This Client Information Line service is available 24/7. You can also connect directly to a worker in our Benefits Center by following the phone menu prompts, Monday through Friday, between 7:30 a.m. and 4 p.m. The Benefits Center is staffed with workers dedicated to answering your questions, processing change requests and providing you with information about other resources.
Welcome to the Western Region!
The Western Region encompasses over 50 cities and towns that receive service delivery through regional office in Bridgeport and four sub-offices. These offices are located in Stamford, Waterbury, Danbury and Torrington. Through the various links located below on this page, you can navigate to the office closest to you and read about the programs offered, hours of operation, as well as directions to each office.
Delivered through these regional offices are social service benefits including Food Stamps, Cash Assistance, and Medical Assistance. Many additional services for children and families, adults, and the elderly, can be accessed or applied for by using the links on the left side of this page.
We hope that this website is helpful, and I encourage you to visit it often for changes and updates in programs. It is important information that will link you to the appropriate services that can assist you in moving toward self-direction, self-reliance and independent living.
WESTERN REGION OFFICES
DSS Client Information Line and Benefits Center: 1-855-6-CONNECT (1-855-626-6632)
Select the following link to view a map of the Western Region. This map shows the main regional office, all sub-offices and their respective services areas (by town): Western Region Map (401KB PDF)
Bridgeport Regional Office Towns Served: Bridgeport, Easton, Fairfield, Monroe, Norwalk, Stratford, Trumbull, Weston, Westport
Click here for more information about the Bridegeport Regional Office
Stamford Sub-Office Towns Served: Darien, Greenwich, New Canaan, Stamford, Wilton
Click here for more information about the Stamford Sub-Office
Waterbury Sub-Office Towns Served: Beacon Falls, Cheshire, Middlebury, Naugatuck, Oxford, Prospect, Southbury, Waterbury, Watertown, Wolcott
Click here for more information about the Waterbury Sub-Office
Danbury Sub-Office Towns Served: Bethel, Bridgewater, Brookfield, Danbury, New Fairfield, New Milford, Newtown, Redding, Ridgefield, Sherman
Click here for more information about the Danbury Sub-Office
Torrington Sub-Office Towns Served: Barkhamsted, Bethlehem, Canaan, Colebrook, Cornwall, Goshen, Hartland, Harwinton, Kent, Litchfield, Morris, New Hartford, Norfolk, North Canaan, Roxbury, Salisbury, Sharon, Thomaston, Torrington, Warren, Washington, Winchester, Woodbury
Click here for more information about the Torrington Sub-Office
We are pleased to work with many community service organizations, such as:
Action for Bridgeport Community Development, Inc.
Norwalk Economic Opportunity NOW, Inc.
New Opportunities, Inc.
Training, Education and Manpower, Inc.
These agencies provide many other social service benefits, and can be accessed through the links provided.