DSS: Norwich Regional Office

Norwich Regional Office


New! DSS Client Information Line & Benefits Center:

1. Call 1-855-6-CONNECT (1-855-626-6632)
(TTD/TTY 1-800-842-4524 for persons with speech or hearing difficulties)
2. Follow the prompts to get the information you need
Our new automated ‘interactive voice response’ telephone system will help DSS clients get the information you need without waiting to speak to an eligibility worker. You will also have the option of speaking to a worker, if you choose, during business hours.
Please use this new, toll-free service instead of the local DSS numbers you have been using. This Client Information Line service is available 24/7. You can also connect directly to a worker in our Benefits Center by following the phone menu prompts, Monday through Friday, between 7:30 a.m. and 4:30 p.m. The Benefits Center is staffed with workers dedicated to answering your questions, processing change requests and providing you with information about other resources.
 
DSS Office hours are Monday through Friday between 8:00 a.m. and 4:30 p.m.

Social Services Operations Manager - Cheryl Parsons


 

Address - 401 West Thames Street, Unit 102, Norwich, CT 06360

Directions -

From Hartford:Take Route 2 East to I-395 South. Take 79A (Route2A) East and then take first exit for Route 32.  At end of ramp, take left and proceed approximately 2 miles to the Uncas-on-the-Thames Campus, located at 401 West Thames Street, is on the left just past the Norwich Inn and Spa.

From New London (& New York):Take I-95 to I-395 North. Take 79A (Route 2A) and then take first exit for Route 32. At end of ramp, take left and proceed approximately 2 miles to the Uncas-on-the-Thames Campus, located at 401 West Thames Street, is on the left just past the Norwich Inn and Spa. 

From Boston:Take Mass Pike (I-90) West to I-395 South Take 79A (Route 2A) and then take first exit for Route 32. At end of ramp, take left and proceed approximately 2 miles to the Uncas-on-the-Thames Campus, located at 401 West Thames Street, is on the left just past the Norwich Inn and Spa.

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Content Last Modified on 3/11/2014 11:12:07 AM