New! DSS Client Information Line & Benefits Center:
1. Call 1-855-6-CONNECT (1-855-626-6632)
(TTD/TTY 1-800-842-4524 for persons with speech or hearing difficulties)
2. Follow the prompts to get the information you need
Our new automated ‘interactive voice response’ telephone system will help DSS clients get the information you need without waiting to speak to an eligibility worker. You will also have the option of speaking to a worker, if you choose, during business hours.
Please use this new, toll-free service instead of the local DSS numbers you have been using. This Client Information Line service is available 24/7. You can also connect directly to a worker in our Benefits Center by following the phone menu prompts, Monday through Friday, between 7:30 a.m. and 4:30 p.m. The Benefits Center is staffed with workers dedicated to answering your questions, processing change requests and providing you with information about other resources.
DSS Office hours are Monday through Friday between 8:00 a.m. and 4:30 p.m.
Social Services Operations Manager - Tonya Cook-Beckford, (860)465-3547
Protective Services for the Elderly (860) 465-3550
Address - 676 Main Street, Willimantic, CT 06226
From the west: east on I-84 to east I-384. Bear right on to Route 6 east. Route 6 to Main Street Willimantic. Building is on the corner of Church and Main.
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Content Last Modified on 3/5/2014 10:50:14 AM