DSS: To Report Fraud

To Report Fraud



Note: Because of confidentiality laws we are NOT able to inform or respond to you as to the outcome or specifics of a case.

The Department of Social Services is strongly committed to identifying and eliminating fraud, whether it be committed by a client, provider or vendor.

Client Fraud

Client fraud is an “intentional” action which results in a client or another person receiving public assistance benefits which they are not entitled to from programs including, but not limited to, Care4Kids Child Care, Supplemental Nutritional Assistance (SNAP-formerly known as the Food Stamp program), Connecticut Energy Assistance (CEAP) and Medicaid.  Conduct that constitutes potential client fraud allegations include, but is not limited to:


  • Client is suspected of not reporting employment wages or a recurring income not resulting from employment
  • Client is suspected of not reporting their address information correctly
  • Client is suspected of not reporting the presence of another parent in the home
  • Client is suspected of receiving benefits for a child that does not live with them
  • Client is suspected of SNAP trafficking (formerly known as the Food Stamp program)
  • Client is suspected of applying for and receiving public assistance in more than one (1) state at the same time


Use the Client Complaint Form to report client fraud.

Provider/Vendor Fraud

Provider or Vendor Fraud is an “intentional” deception or misrepresentation which results in an unearned benefit to a provider or vendor, usually in the form of an excess payment, through the Medical Assistance Programs.  This would include any provider or vendor operating as an individual or business entity including their employees, owners and/or officers.  Conduct that constitutes potential provider or vendor fraud allegations include, but is not limited to:

  • Provider billing for services that were not rendered
  • Providing services which are not medically necessary
  • Provider billing for a covered service when a noncovered service was provided
  • Billing for a more costly service than was performed
  • Ordering excessive or inappropriate tests
  • Altering and/or falsifying a claim or records
  • Accepting kickbacks for patient referrals for services
  • Billing for brand-name drugs when generic drugs are dispensed


 Use the Provider/Vendor Complaint Form to report provider or vendor fraud.

To Report Suspected Fraud
If you suspect an individual, provider or vendor has committed fraud against the State of Connecticut, Department of Social Services, Medical Assistance Program, you can report this in any of the following ways:

Toll Free Fraud Hotline:  1-800-842-2155

Complete online reporting form at:
(to e-mail, fax or mail complaint please click link below to complete form and print)

Email – Client Complaint Form to clientfraud.dss@ct.gov
          Provider Complaint Form to providerfraud.dss@ct.gov

Fax – Complaint Form to (860) 424-4945

Mail - Complaint Form to:
State of Connecticut
Department of Social Services
Investigations Division
55 Farmington Avenue
Hartford, CT  06105-3730

Content Last Modified on 10/1/2015 2:44:02 PM