Commissioner Unveils New Electronic Payment Plan Option
For Immediate Release: Thursday, November 15, 2012
Hartford – Continuing efforts to streamline processes while offering taxpayers more options, Revenue Services Commissioner Kevin B. Sullivan today announced the launch of automatic electronic payment plans through the Taxpayer Service Center (TSC).
Said Commissioner Sullivan, “This has been a difficult economy and the department recognizes that some taxpayers have difficulty satisfying their tax obligations in a single payment. Establishing an electronic payment plan allows taxpayers to manage how they repay their tax debt while eliminating manual check processing on our end.”
Income taxpayers who have received a bill from the Department of Revenue Services (DRS) and cannot pay the amount in full may be eligible to enter an electronic payment plan. The free, electronic TSC enables taxpayers to select Payment Agreement and determine an amount for payment and a day each month when the money will be withdrawn from their bank account. This option is also available to taxpayers when they electronically file their annual income tax return if they are unable to pay what they owe at that time. Electronic payment plans are not available for other tax types, or to taxpayers already in a collection action with DRS or for those that have debts in excess of $5,000.
Said Commissioner Sullivan, “DRS is constantly looking for effective, cost efficient ways to serve taxpayers. We hope taxpayers will see this as a useful tool to manage their tax debts within their budget.”
Taxpayers interested in an electronic payment plan can visit the DRS website at www.ct.gov/DRS and select the TSC button on the right side of the page. The website also offers useful information about other taxes and programs, including a frequently asked questions section. Questions can be submitted to DRS through email at email@example.com, or by calling the Taxpayer Services Division during business hours at 1-800-382-9463 (for in-state calls outside the Greater Hartford Area) or 860-297-5962 (from anywhere).
Media calls should be directed to the communications office at (860) 297-5610 or emailed to firstname.lastname@example.org.
Friend us on and follow us on for regular tax updates and information.