DPH: Parent Information

Parent Information

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Need to Find Child Care in Connecticut? Chat Live with 2-1-1 Child Care

Chat directly with a Child Care Referral Specialist at 2-1-1 Child Care via instant messaging, by clicking on the live chat button in the upper right corner of www.211childcare.org. A specialist will be on hand to answer questions and provide information on child care options in Connecticut. 2-1-1 Child Care has current listings of all state licensed child care centers and family child care homes, as well as nanny agencies, nursery schools, play groups and summer camp programs in Connecticut. Dial 2-1-1 or visit www.211childcare.org to search the child care database or chat live.


Parent Guidelines for Choosing a Child Day Care Program

The Child Day Care Licensing Program of the Community Based Regulation (CBR) Section is responsible for the licensing of child day care programs, and offers these tips on what to look for in a program for your child.


Inspections of Licensed Facilities/Providers and Access to Parents 

  • Child Day Care Centers and Group Day Care Homes - The Department of Public Health is mandated by state regulations to conduct inspections of licensed facilities at least every two years. These visits are generally unannounced and documented on an inspection report form (Sample Child Day Care Centers & Group Day Care Homes Inspection Form w/ Endorsement Form pdf). Facilities are required to post the most recent Department inspection report and make such reports available to parents upon request. Parents shall have access to the child day care center or group day care home during the hours of operation.

  • Family Day Care Homes - The Department of Public Health is mandated by state statutes to conduct inspections of approximately one third of the licensed family day care homes each year. These visits are generally unannounced and documented on an inspection report form (Sample Family Day Care Home Inspection Form pdf). State regulations require that all licensed family day care home providers furnish each child's parent(s) with a copy of the last inspection report completed by the department upon request, daily information about their child, as well as other opportunities and information.  Parents shall have immediate access to their child while the child is at the facility.


How To File A Complaint

State statutes indicate that any person having reasonable cause to believe that a family day care home, child day care center or group day care home is operating without a current and valid license or in violation of the regulations or in a manner which may pose a potential danger to the health, welfare and safety of a child receiving child day care services, may report such information to the department.  Complaints may be filed by contacting the Child Day Care Licensing Program (contact info). A series of questions will be asked to gather information that will assist the department in conducting a thorough investigation.


Staffing at Family Day Care Homes 

The Provider may have substitutes and assistants in the family day care home only after the intended staff member has been approved in writing by the department. To verify whether an individual has been approved to work as staff in a family day care home, visit the Child Day Care Licensing Program's website





Content Last Modified on 11/6/2013 8:01:51 AM