DPH: About the Office of EMS

About the Office of EMS

  • Chief, Healthcare Quality & Safety Branch - Wendy Furniss, RNC, MS oversees all sections of the branch, including the Office of Emergency Medical Services.

  • Director - Raffaella "Ralf" Coler, RN, MEd. oversees all aspects of the EMS system, including strategic planning, regulatory & statutory oversight, and all office staff.

  • Medical Director - Richard Kamin, M.D., FACEP, serves to oversee medical issues that affect patient care.

  • Education and Training Vacant, Provides coordination, course approvals and quality assurance of the EMS educational process inclusive of all provider levels.  Works collaboratively with the licensing and certification staff to license and certify EMS providers.

  • Provider Licensing and Certification Alejandro (Alex) Rodriguez Santoni and Kerry Baker work collaboratively with the education and training staff to coordinate the testing, licensure, and certification process of all Connecticut individual EMS providers and instructors, for both initial and re-certification.

  • Investigations - Jay Falcioni, Elizabeth Johnston and Shawn Roof investigate complaints regarding EMS organizations, systems, patient care concerns and provider activities.

  • Ambulance InspectionsElizabeth Johnston performs EMS vehicle inspections and quality assurance site visits.    

  • Data (CEMSTARS) - Epidemiologist Ann Kloter  manages data collection for both the EMS & Trauma systems. OEMS collects EMS data from all transporting EMS organizations and Trauma data from all acute care hospitals in the state.  This data collection provides a mechanism to capture activity information, analyze system components, conduct epidemiological surveillance, enabling OEMS to design and implement system improvements, support office policy change, and support the overall mission of quality patient care and optimal system design. 

  • Office Support -

    • Renee Holota  Office Supervisor,  oversees office support staff and is responsible for disciplinary order monitoring and compliance, Freedom of Information Act requests, & statewide schedule of maximum allowable rates, as well as annual EMS organization certificate of operations renewal applications and trauma facility designations.

    • Bonnie Ruffino  provides support for the processing of annual EMS organization certificate of operations renewal applications, as well as course approvals for all EMS provider initial and refresher courses.

    • Yolanda Williams office support functions.

  • Local EMS Planning - Public Act 14-217 created a more robust role for the municipalities in the planning of their local EMS system, and requiring each of the 169 municipalities to develop and submit a Local EMS Plan for their town. Working hand-in-hand with the regional coordinators, Health Program Assistant Steve Hotchkiss  assists municipal CEOs in the development of their plans, and reviews them, providing feedback.

  • Regional EMS Coordinators - The regional coordinators provide a link between local EMS organizations and regional/state councils, committees, boards, and the State Office of EMS.  They work in a collaborative manner to assure regional system improvements, technical assistance, and guidance with need for service applications, local & regional EMS plans, local and regional MCI plans, scheduling refresher exam proctors, and support to the Regional Councils.  If, after reviewing information on this website, you still have questions pertaining to EMS planning, need for service, MIC or PSAR applications, or other subject matter for which there is not a specified point of contact, please contact your region's assigned EMS coordinator (see map below).



  • REGION 1
    Towns of Bridgeport, Easton, Fairfield, Monroe, Stratford and Trumbull:
    Judi Reynolds - 860.509-7721
    judith.reynolds@ct.gov
    Towns of Darien, Greenwich, New Canaan, Norwalk, Stamford, Weston, Westport and Wilton:
    Jean Speck - 860.509.7829
    jean.speck@ct.gov

    REGION 2
    Judi Reynolds - 860.509.7721
    judith.reynolds@ct.gov

    REGION 3
    Not currently filled - contact any Regional Coordinator

    REGION 4
    Not currently filled - contact:
    Judi Reynolds - 860.509.7721

    REGION 5
    Jean Speck - 860.509.7829
    jean.speck@ct.gov



{Map Showing the 5 Connecticut E.M.S. Regions}




Content Last Modified on 9/21/2017 1:43:47 PM