ConnDOT: CT Highway Assistance Motorist Patrol


Connecticut DOT State Farm Safety Patrol Program

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A SERVICE PROVIDED BY  SPONSORED BY
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The Connecticut Department of Transportation (CTDOT) State Farm Safety Patrol is an integral part of the state’s incident management program. Each year, the Safety Patrol responds to nearly 16,000 service calls in Connecticut.

The CTDOT State Farm Safety Patrol provides limited roadside assistance at no charge to drivers in need, including changing flat tires, jump-starting vehicle and moving disabled vehicles to the shoulder. There is no charge for the service and drivers cannot accept tips.

Each weekday from 5:30 AM to 7:00 PM, CTDOT State Farm Safety Patrol vehicles patrol highways across Connecticut including I-84, I-91, I-95, I-291, I-395, Route 2, Route 7, Route 8 and Route 15 (Merritt Parkway).

In addition to assisting stranded motorists, the Safety Patrol works with emergency responders at incident scenes. The Safety Patrol also clears debris from the highway in an effort to improve traffic flow and prevent future incidents.

The Connecticut Department of Transportation is proud to offer this service, sponsored by State Farm, to all motorists. Motorists can learn more about the program and share their feedback and experiences on www.AssistPatrol.com or on social media using #AssistPatrol.

Commonly Asked Questions

What does the CTDOT State Farm Safety Patrol do?
The CTDOT State Farm Safety Patrol travels the major highways and Interstates during coverage hours looking for stranded motorists, debris on the road and traffic accidents or other incidents. The CTDOT State Farm Safety Patrol drivers assist in these situations to help motorists and ultimately keep traffic moving.

How much will this service cost motorists?
There is no charge for the service. Drivers cannot accept tips, but assisted motorists can thank them for the assistance by visiting
www.AssistPatrol.com or sharing on social media using #AssistPatrol.

What are your hours of operation?
The CTDOT State Farm Safety Patrol operates Monday–Friday from 5:30 AM–12:00 PM and 12:30 PM–7:00 PM.

Where do I call if I need help?
The CTDOT State Farm Safety Patrol will stop for disabled vehicles on the roadside or be notified by the State Police when motorists call 911 from a cellular phone. Motorists traveling covered routes during the hours of service should remain with their vehicles until assistance arrives. Please note that the CTDOT State Farm Safety Patrol is not operated during snowstorms.