ConnDOT: Regulatory & Compliance Unit
Bureau of Public Transportation

 
Regulatory and Compliance Unit 

The Regulatory and Compliance Unit of the Bureau of Public Transportation oversees the regulation of livery operators, taxicabs companies, moving companies, and motorbus companies.

Office Hours

WE WILL HAVE ENHANCED CUSTOMER SERVICE DAYS AND HOURS BEGINNING THE WEEK OF OCTOBER 5, 2015.  This is a permanent change to better assist you.   

For business that must be completed in person, the Unit's Days and Office Hours are now :

Tuesdays Wednesdays and Thursdays

9:00 a.m. - 11:30 a.m. and 1:00 p.m. to 3:30 p.m..

For more than four (4) transactions, please make an appointment by calling 860-594-2865.

Background Checks

The Department of Transportation requires all Applicants to have a Department of Emergency Services and Public Protection (State Police) background check completed prior to submitting any application that requires the background check.

Complaints

Taxi, livery and household goods carrier company complaints must be filed in writing; no complaints will be taken over the phone. 

Please use the Taxi, Livery or Household Goods Complaint Form (revised March, 2015). This PDF form is fillable in the free version of Adobe Reader available at http://get.adobe.com/reader/. The "submit by email" button may not work in all browsers so please save the filled form to your computer and attach it to an email addressed to DOT.Taxi-Livery-Complaints@ct.gov.

Applications:

Please Note:  Effective March 1, 2015, applications which show a revision date prior to October 1, 2014 or which have no revision date, will no longer be accepted by the Regulatory and Compliance Unit.  Revised applications are available below for immediate use.

Special Power of Attorney:  Used in conjunction with all of the Applications below, where an Agent/Attorney-in-fact will be conducting business on behalf of a Principal.  Valid for use at CONNDOT  for two years from the date of execution.  General instructions provided.  Staff cannot answer legal questions related to this document; please consult your attorney or business manager for detailed advice if required.   This is the only Power of Attorney format that the Regulatory and Compliance Unit will accept for the application process.  Original must be presented, and will be returned.

NOTE:  If you are conducting any automotive transaction such as registering a car or transferring a plate at the CT Department of Motor Vehicles, you will ALSO need the DMV-specific Power of Attorney. Go to the DMV Forms web page, scroll down for 'Special Power of Attorney', print it, and have it filled out completely for use at the DMV. They will not accept the DOT form.

Livery Applications:  All Livery Applications have been revised.  To speed the application process and avoid applications being returned because of missing or incomplete information, please read the Information Sheet included with each application for a summary of important facts and an explanation of the steps involved in completing the application process.     

Taxicab Applications:  All Taxicab Applications have been revised.  To speed the application process and avoid applications being returned because of missing or incomplete information, please read the Information Sheet included with each application for a summary of important facts and an explanation of the steps involved in completing the application process.     

 

Household Goods Carrier Applications:  All Household Goods Carrier Applications have been revised.  To speed the application process and avoid applications being returned because of missing or incomplete information, please read the Information Sheet included with each application for a summary of important facts and an explanation of the steps involved in completing the application process.     

Motorbus Applications:  All Motorbus Applications have been revised.  To speed the application process and avoid applications being returned because of missing or incomplete information, please read the Information Sheet included with each application for a summary of important facts and an explanation of the steps involved in completing the application process.     
 
Taxicabs
 
Taxicab rates from Bradley International Airport to every town in Connecticut (and to some major attractions) are regulated by ConnDOT.  
 
         Official form for taxi drivers to complete for trips taken.
 

This is the official Vehicle Inspection Report form for Livery and Motorbus vehicles.

 
 
Related Links


Content Last Modified on 5/25/2016 4:00:11 PM