ConnDOT: Human Services Transportation Programs

Human Services Transportation Programs
Human service transportation includes a broad range of transportation service options designed to meet the needs of transportation disadvantaged populations including older adults, disabled persons and/or those with lower income. Individuals have different needs and may require a set of different services depending on their abilities, their environment, and the options available in their community.  Examples may include dial-a-ride (responding to individual door-to-door transportation requests), the use of bus tokens and/or transit passes for fixed route scheduled services, accessing taxi vouchers and/or mileage reimbursement to volunteers or program participants.
For information about Americans with Disabilities Act Paratransit, please visit the ADA Paratransit webpage.

Federal Programs Administered by ConnDOT


Locally Coordinated Human Services Transportation Plan

The Connecticut Department of Transportation in cooperation with regional planning organizations across the state has developed a community planning process for Federal Transit Administration (FTA)-funded transportation of older adults (60+), persons with disabilities and individuals with low incomes.  This plan is used to determine how those funds will be spent in Connecticut and is developed through a process that includes representatives of public, private and nonprofit human services transportation providers and participation by the public. At this time the process only covers the three FTA-funded programs described below.  For more information, please see our Frequently Asked Questions 2011, our Coordinated Plan and the 2009 Coordinated Plan Update.


Enhanced Mobility for Seniors and Individuals with Disabilities (Federal Section 5310)

This program is intended to enhance mobility for seniors and person with disabilities by providing funds for programs to serve the special needs of transit-dependent populations beyond traditional public transportation services and Americans with Disabilities Act (ADA) complementary paratransit services. 



State Programs Administered by ConnDOT


State Matching Grant Program for Demand Responsive Transportation for Elderly and People with Disabilities (Connecticut General Statutes 13b-38bb)

Funds are available to any municipality and apportioned based on the formula in the Connecticut General Statutes (C.G.S.) 13b-38bb.

Content Last Modified on 8/6/2014 9:37:28 AM