ConnDOT: Submitting a Claim

Submitting a Claim
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In general, there are three separate procedures for bringing a claim against the Department of Transportation seeking monetary compensation for damages suffered as a result of some action or inaction of the Department. The appropriate procedure to be followed depends on the nature of the accident or occurrence giving rise to the claim.

The first type of claim requires written notice to be given to the Department of Transportation promptly.

1. A claim for damages caused by a defective condition (e.g., a pothole, ice, etc.) on a state highway, bridge or sidewalk is governed by the provisions of Section 13a-144 of the Connecticut General Statutes, as may be amended. Claims will only be processed if received within 90 days of the incident.

The notice must be in writing and must include the following information:

  • Claimant’s name, address, and telephone number.

  • A description of the accident of occurrence giving rise to the claim.

  • This must include:

    (a) the date and time of the occurrence;

    (b) the precise location (e.g., the nearest highway entrance/exit ramp or other highway marker, etc.);

    (c) town.

  • A description of the property damage and/or personal injuries suffered.

  • Written notice should be directed to:

    Connecticut Department of Transportation

    Attn: Claims Unit

    P.O. Box 317546

    Newington, CT 06131-7546.

2. A claim for damages caused by a motor vehicle owned by the State and operated by a state employee is governed by Section 52-556 of the Connecticut General Statutes, as may be amended.

3. All other claims for damages should be filed with the Office of the Claims Commissioner in accordance with the procedures set forth in Chapter 53 of the Connecticut General Statutes, Section 4-141 et seq.

Before filing a claim, you may wish to consult legal counsel.


  1. Is there a form to file a claim?

    • No, per C.G.S. 13a-144, written notice must be submitted within 90 days of the incident.

  2. Can I file a claim online?

    • Currently, no.

  3. What happens after my claim is filed?

    • Once your claim is received, an investigation of the incident is initiated and the Department's third-party insurance administrator is notified.  You will receive a disposition by mail on your claim upon completion of the investigation.


CT Department of Transportation Claims Unit Phone Number:  (860) 594-2235



Content Last Modified on 12/13/2016 3:46:11 PM