DOB: Landing Page - Identity Theft

File an Identity Theft Complaint

Department of Banking Credit Report Complaint Notice: 

The Department of Banking (DOB) is one of the many resources required to address Identity Theft issues.  Connecticut Banking Law includes consumer protections that apply to credit reporting bureaus, collection agencies, and businesses that maintain computerized databases that includes personal information.  The DOB can be an initial resource to provide you with the contact information of other appropriate agencies to address your concerns.

How do I submit a complaint?

Many agencies help with Identity Theft issues and the Department of Banking can be your starting point for assistance.  You may file a complaint with the Department of Banking using the Online Consumer Assistance Form:

     DOB Online Consumer Assistance Form    

Helpful Resources

  • What is Identity Theft
  • Per CT General Statute 36a-701b, ""personal information" means an individual's first name or first initial and last name in combination with any one, or more, of the following data: (A) Social Security number; (B) Driver's license number or state identification card number; or (C) Account number, credit or debit card number, in combination with any required security code, access code or password that would permit access to an individual's financial account."
  • Identity Theft: A Recovery Plan (FTC)



Contact the Connecticut Department of Banking Consumer Affairs Unit:

Telephone: Direct (Hartford) 860-240-8170 or Toll-free 1-800-831-7225, ext. 8170
Fax: 860-240-8178

Foreclosure Assistance Hotline:  1-877-472-8313

Rental Security Deposits:  860-240-8154 or toll-free 800-831-7225
Fax: (860) 920-3028