File a Debt Negotiator Complaint
The Department of Banking licenses Debt Negotiators. These companies negotiate the terms of a consumer obligation to a mortgagee/creditor on the consumerís behalf to reduce outstanding debt. Debt Negotiators charge a fee for their service. The DOB accepts complaints against licensed and unlicensed Debt Negotiators.
How do I submit a complaint?
The Department of Banking licenses Debt Negotiators. .
- Determine if the debt negotiator you are working with is licensed by the DOB. See debt negotiators licensed in Connecticut. If yes, see Step 2. If no, see Step 4.
- Attempt to resolve the dispute by contacting the debt negotiator to resolve your dispute.
- If you cannot resolve the dispute with the debt negotiator you have been working with:
- File a complaint with the Department of Banking. See form link below.
- If the debt negotiator you are working with is not licensed in Connecticut:
- You may be working with a foreclosure rescue company or law firm in CT or out-of-state law firm with an attorney(s) not admitted to practice law in CT. The DOB accepts complaints against unlicensed companies who act as debt negotiators with CT residents.
- See instructions for sending Unlicensed Debt Negotiator Documentation.
- File a complaint with the Department of Banking.
Contact the Connecticut Department of Banking Consumer Affairs Unit at one of the following numbers:
Telephone Direct: 860-240-8170
Toll-free: 1-800-831-7225, ext. 8170
Foreclosure Assistance Hotline: 1-877-472-8313
Rental Security Deposits: 860-240-8154 or toll-free 1-800-831-7225, ext. 8154
Fax: (860) 920-3028