DMV: Tell Us Your Ideas for Improving Our Online Service Center

Tell Us Your Ideas for Improving
Our Online Service Center

The Department of Motor Vehicles is seeking your assistance. We want to know your thoughts about subjects we should be addressing in speeches to civic groups, radio talk shows, television interviews, press releases and publications we distribute.

Education is part of DMV's mission. Although registering vehicles and licensing drivers is an important part of what we do, DMV also has a responsibility to educate the public on a variety of issues.

Some of our educational initiatives have included the use of seat belts and safety restraints for children, safe-driving techniques when traveling around large trucks, school bus safety rules, and ways to avoid so-called "road rage" or aggressive driving on the highway.

We have also talked about several internal projects underway to eliminate bureaucratic rules and cut red tape so that customers have an easier time when they come to the DMV to transact business.

  • What topics would you like to see DMV address?
  • How could we improve on messages we give to the public about safe driving?
  • What subjects would you like the DMV Commissioner and her staff to address when doing news interviews?

As a customer, whether you are happy or unhappy with service that DMV provided, we value your opinions. They help us understand what we can do better. And they tell us how well other changes are working or if we need to review them again.

Please click here to e-mail ideas on topics we should address.  If you have a specific problem, please use this mail link to our direct customer service desk.   

Thank you for taking time to share your thoughts.

 





Content Last Modified on 7/16/2013 1:04:50 PM