DMV: Common Situations

Insurance Compliance
Situations and Instructions

SERVICE UPDATE:  DMV has transitioned to a new, online-only appointment system for road tests.  You can find the new online appointment system here.  

Connecticut state law requires continuous insurance coverage on any registered vehicle.  If you have not maintained insurance on a registered vehicle, you will receive a "warning notice" from DMV.  The "warning notice" will have instructions on how to proceed. 
 
Here are some common situations and how to resolve them:
All Insurance Compliance Unit correspondence should be addressed to:
 
Department of Motor Vehicles
Insurance Compliance Unit
60 State Street
Wethersfield, CT 06161
 
Below is a list of possible reasons why a “warning letter” was received and instructions on how to comply with the state’s requirements.
 
If you have continuously maintained liability insurance throughout the registration period, you are required to:
 
- If you changed your insurance company, then:
  • Mail a clear copy of your declaration page or permanent insurance card to DMV’s Insurance Compliance Unit
- If the insurance company you are submitting is the same insurance company as listed on the top of your warning letter, then:
  • Obtain and mail a letter from the insurance company substantiating continuous coverage, including the date of the reported drop/cancellation.
  • Upon receipt of this information your insurance coverage will be verified.
  • If the DMV finds that there has been no lapse in coverage, your case will be closed.  
Note: Please do not call the DMV once you have submitted the required correspondence. You will receive written notification within 14 days on the status of your case.
 
If you have transferred your plates to another vehicle on or before the insurance cancellation date on top of your "Warning Notice," you are required to:
  • Mail a copy of your current registration to DMV’s Insurance Compliance Unit.
  • Upon receipt, if the dates on the transfer document prove no lapse, your case will be closed.
Note: Please do not call the DMV once you have submitted the required correspondence. You will receive written notification within 14 days on the status of your case.
 
If you have moved and registered your vehicle in another state on or before your insurance cancellation date on the top of your "Warning Notice," you are required to:
Note: Please do not call the DMV once you have submitted the required correspondence. You will receive written notification within 14 days on the status of your case.
 
If you no longer own the vehicle, you are required to:
  • Cancel the vehicle’s registration with DMV.  
  • Mail a copy of the bill of sale, junk receipt, repossession document, total loss document, or front and back of title signed over appropriately on or before the insurance cancellation date listed at top of your "Warning Notice" to DMV’s Insurance Compliance Unit.
  • Upon receipt, your case will be closed.
Note: Please do not call the DMV once you have submitted the required correspondence. You will receive written notification within 14 days on the status of your case.
If the registered owner is deceased, the executor of the estate is required to:
Note: Please do not call the DMV once you have submitted the required correspondence. You will receive written notification within 14 days on the status of your case.
 
If you still own the vehicle indicated on your "Warning Notice," but have either dropped or had a lapse in insurance coverage, you must:
  • Mail a signed Insurance Compliance Consent Agreement (form SR-37), a copy of your current insurance card, and a check or money order payable to the DMV in the amount of $200 to:
                                                 Department of Motor Vehicles
                                                 Insurance Compliance Unit
                                                 60 State Street
                                                 Wethersfield, CT 06109
  • However, if you do not wish to continue to insure the vehicle you are required to return the marker plates and obtain a receipt.
  • Then mail a signed Insurance Compliance Consent Agreement (form SR-37), along with the plate receipt and the required check or money order payable to DMV in the amount of $200 to DMV’s Insurance Compliance Unit. 
  • Upon receipt, the case will be closed.
Note: Please do not call the DMV once you have submitted the required correspondence. You will receive written notification within 14 days on the status of your case. 




Content Last Modified on 7/30/2015 11:07:38 AM