DMV: Federal Database Issue Affects DMV Customers


January 20, 2016 

Licensing Customers Affected by
Federal Database Check Malfunction

WETHERSFIELD  -- Licensing customers who were affected Friday when a federal database check malfunctioned for a short period of time can return at their convenience for priority service.
Customers who did not finish their licensing because of this disruption can go to any DMV office for priority service. Those affected by the disruption should bring the service ticket they were given when first coming to the office.
The malfunction involved federal checks done by the American Association of Motor Vehicle Administrators (AAMVA). The association provides services to motor vehicle departments nationwide for various required federal checks needed before a state issues a driver's license or learner's permit.

The AAMVA service stopped mid-afternoon Friday and would not process various checks required. The database check, which worked intermittently, was fully restored after about 90 minutes. The disruption involved only licensing services at DMV and AAA, which also provides license renewals.


Content Last Modified on 1/21/2017 9:52:38 PM