DMV: DMV Replaces Walk-In Learner's Permit Service in Wethersfield Branch Office

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September 13, 2013
FOR IMMEDIATE RELEASE

DMV Replaces Walk-In Learner's Permit Service
in Wethersfield Branch Office
 
Now New Convenient Appointment System
 
WETHERSFIELD – The Department of Motor Vehicles will end Saturday the walk-in service for adult and teen learner’s permit tests in its Wethersfield office. It has been replaced by an appointment system that brings much greater customer convenience. 
 
Customers should go online today at ct.gov/dmv to book appointments because schedules fill quickly. Tests by appointment only start next Tuesday, September 17. DMV offices are closed on Monday for testing and other customer services. As DMV has brought bring convenient online appointments to offices around the state, the walk-in system has been  replaced.
 
DMV announced the Wethersfield appointment system in August. Anyone going to the DMV Wethersfield office can also make an appointment there. Online appointments can also be made for the DMV Cheshire, Norwalk and Bridgeport offices as part of this new and growing service DMV is offering to help customers avoid waiting in line.
 
An overwhelming majority – 94 percent – of over 11,000 customers using DMV’s appointment system since opening in May 2012 report being “very satisfied” with the entire process.
 
With a home computer, portable laptop, tablet, smartphone or any device with an internet someone can schedule the learner’s permit knowledge test for a specific day at one of DMV’s four test centers offering appointments. Computers with internet access are also in the test center offices to make an appointment or can be found at places such as a local public library for access to the internet-based system.
 
After entering required information, a $59 payment for the learner’s permit test must be made through a major credit card or electronic check. There are no extra charges for making an online appointment.
 
The appointment service is part of a multi-million dollar effort at DMV to better integrate technology that produces taxpayer savings and makes government more responsive.




Content Last Modified on 9/16/2013 1:17:27 PM