FOR IMMEDIATE RELEASE
August 5, 2013
DMV Learner’s Permit Online Appointments
Now Available in Bridgeport
WETHERSFIELD – The Department of Motor Vehicles, responding to customer requests to expand a popular online service, today began offering appointments in Bridgeport for adult and teen learner’s permit tests.
The appointment system bypasses the walk-in and wait-in-line process. Appointments can be scheduled at ct.gov/dmv
for tests at the Bridgeport DMV office, 95 Sylvan Avenue, as well as the Cheshire and Norwalk offices.
“Our online appointment system is key to customer service and we’re pleased to be able to add another location in Fairfield County,” DMV Commissioner Melody A. Currey said. “We are also drafting plans to offer this popular service elsewhere in the state.”
The first appointment for a test in Bridgeport is August 20, and will replace that office’s walk-in and wait-in-line service for learner’s permit tests. Customers should go online today to book appointments because schedules can fill up quickly because the warm-weather months are a popular time for driver training with these permits.
An overwhelming majority – 94 percent – of over 11,000 customers using DMV’s appointment system since opening in May 2012 report being “very satisfied” with the entire process.
With a home computer, portable laptop, tablet, smartphone or any device with an internet someone can schedule the learner’s permit knowledge test for a specific day at one of DMV’s three test centers offering appointments. Computers with internet access will also be available in the DMV’s Bridgeport office, or may also be found at places such as a local public library, to schedule a learner’s permit test appointment.
After entering required information, a $59 payment must be made through a major credit card or electronic check. The cost for using the system is the same as going to a major DMV service office.
The appointment service is part of a multi-million dollar effort at DMV to better integrate technology, achieve taxpayer savings, and make government more responsive.