despp: Division of Statewide Emergency Telecommunications (DSET)

The goal of the Division of Statewide Emergency Telecommunications (DSET) is to provide for the development and maintenance of coordinated state-wide emergency service Telecommunications for public safety organizations and to the residents of the State of Connecticut.

DSET is responsible for the 9-1-1 Emergency Telecommunications System, Public Safety Data Network, Public Safety Frequency Coordination, Public Safety Telecommunicator Training, Geographic Information Systems, the CT Alert Emergency Notification System, and to provide  support for the consolidation of public safety answering points.
William Youell
{DSET Staff}
   News and Announcements

Connecticut PSAP Update Meeting



The Division of Statewide Emergency Telecommunications (DSET) will be holding its  next update meeting to report on recent activities regarding NG 911 and other emergency services and to provide PSAP representatives an opportunity to ask questions  of DSET staff.

Please RSVP at 860-685-8080 to let us know if you will be attending.

The date and location for the next meeting is:

Tuesday September 22, 2105

9:30 a.m. – noon

Department of Emergency Services and Public Protection

1111 Country Club Road, Room 245

Middletown, CT 06457

Space for update meetings is limited; we ask that attendees let DSET know if they will be attending, in advance of the meetings.  The DSET website ( should be checked in advance of the meetings for any changes/cancellations  due to inclement weather, etc. 

DSET Newsletter

Please click below to view  first edition of the DSET Newsletter.  This publication is  intended  to keep you updated on news and developments which relate to 9-1-1 emergency telecommunications.

Special thanks to Carey Thompson and Jeff Vannais for all of their contributions!

DSET Newsletter May 2015

Next Generation 9-1-1 System Deployment

The Division of Statewide Emergency Telecommunications, in conjunction with AT&T and the State of Connecticut Bureau of Enterprise Systems and Technology (BEST), has been conducting extensive tests to ensure the successful deployment of Next Generation 911.  

Cutover for the ten designated pilot sites will begin the third week of April 2015 and is expected to be completed by the third week of May 2015. The pilot sites are: New Britain, Wilton, Enfield, Newington, Valley Shore, Fairfield, Middletown, Mashantucket, Shelton, and Wolcott.

Updates will be provided as they become available; the schedule for the remainder of the PSAPs’ cutover dates will be posted on our website once it has been finalized.

Re-Opened Comment Period Regarding Proposed Changes To 9-1-1 Funding Regulations

In order to provide additional time for the PSAP community, and interested citizens, to provide their input and views to DSET, regarding our proposed changes to the regulations related to funding PSAPs, we have extended the time to submit comments or proposals. Interested parties may file on or before March 15th.

Comments can be filed via email or postal mail, following the instructions in the link immediately below this message.  All filings related to this Notice of Proposed Regulatory Change should refer to DSET Docket No. 13-01.

Notice of Proposed Regulatory Change Web Page

DESPP Issues Guidelines For First Responders Treating Ebola Patients

DESPP Ebola Guidelines 

 Frontier Communication Procedures for the Legacy E9-1-1 System Repair

Frontier Letter to PSAPs

Frontier Escalation Procedures


FCC Announcement Regarding Multiline Telephone Systems (MLTS) and 9-1-1


   Featured Links
CDC Ebola guidelines for PSAPs
First Responder Network Authority

National Emergency Number Association (NENA)



Association of Public-Safety Communications Officials (APCO)




CT ECO  2012 Orthophotography


Public Education Resources

Public Education Resources

Content Last Modified on 2/20/2014 1:38:08 PM