DEP: Reporting Environmental Problems
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Haitian Relief Effort

Department of
Environmental Protection
79 Elm Street
Hartford, CT 06106-5127
 
Phone:
(860) 424-3000
Voice/TTY
 
 

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Reporting Environmental Concerns and Problems

Report an Environmental Emergency
If you are involved in or witness an environmental emergency, call DEP's Emergency Response Unit 24 hours a day at 866-DEP-SPIL (866-337-7745) or 860-424-3338. (Should these numbers be unavailable for any reason, call 860-424-3333.)

What is an environmental emergency?
An environmental emergency is a situation that poses an immediate threat to public health or the environment resulting from the release or potential release of oil, hazardous chemicals or radioactive materials into the air, land or water. Environmental emergencies may include:

  • Oil or chemical spills onto soil or into surface water, groundwater, or storm drains and sanitary sewers;
  • Leaking or reacting drums of known or unknown chemical or hazardous waste;
  • Leaking underground storage tank;
  • Fires involving tires, PCBs, pesticides or other chemicals;
  • Accidents involving the transportation of chemicals, oil or other petroleum products;
  • Illegal disposal or handling of asbestos, and biomedical, radioactive or hazardous waste;
  • Mercury spills.
  • More information on reporting spills
  • Licensed Spill Clean-Up Contractors

The following emergencies should be reported directly to the State Environmental Conservation Police at 860-424-3333:

  • Boating accidents and drownings;
  • Illegal or criminal activity on DEP property (parks, forests, boat launches, etc.) such as motor vehicle or boating violations, narcotics, domestic abuse, assault, etc.

Report an Environmental Concern or Problem
If you have concerns regarding environmental issues in your community or work place and would like to notify us about them, you may contact the Department at the telephone numbers listed below. Please be prepared to provide the following information. Caution: never put yourself at risk to get any of the information. Gather whatever information you can without trespassing or exposing yourself to harmful materials or situations.

  • What? Describe the nature of the problem, violation or suspicious activity as completely as possible, including all information you think would be helpful. Complete, detailed reports can help determine the type of investigation needed. Photographs or videotape can be very helpful.

  • Where? The location of the incident; be specific as possible including road or stream names and directions so our inspectors can locate the problem.

  • When? The date and time the incident occurred or when you first noticed it. The sooner an incident is reported the greater likelihood that an environmentally protective response can be made.

  • Who? A description of any people suspected to be involved, noting clothing and distinguishing features. If you know the company or individual(s) causing the problem, please give us that information.

  • Vehicles or vessels? Any vehicles, vessels, etc. involved? Provide a description including registration or plate number, color, make, model, and the direction it was traveling.

  • Containers? Indicate the size, shape, color and number of containers; the type (plastic, metal, etc.); condition (bulging, rusted, missing covers, etc.); any leaking material.

  • Your contact information? All information provided to DEP becomes part of the public record. You may file a complaint anonymously; in that case, however, DEP will not be able to provide you with feedback and, if you do not supply sufficient information regarding the problem, we may not be able to investigate the complaint.

Please note that many issues are handled at the local level and not necessarily by DEP. You may first want to try contacting your local selectmen, code enforcement officers, health department, or fire or police officials for concerns about trash, litter, noise, recycling pickup, and household chemical disposal including paints, pesticides, oil, antifreeze, etc. You can find local contact information in the blue pages of your phone book.

Contact information for Local Health Departments

Municipal Websites

Concern or Problem Topic

Who to Contact
(DEP or other as noted)

Additional Information

Air Pollution

Outdoor Air
(Odors, emissions, burning, fugitive dust)
DEP Air Management - 860-424-3436 or email dep.aircomplaints@ct.gov
EPA - Air Pollution Information
Indoor Air Quality Health Questions:
Connecticut Department of Public Health (DPH) 860-509-7742 or your local health department
DPH Indoor Air Quality and Radiation Program

EPA - Indoor Air Quality Information

Workplace Issues - Public Sector Employees:
CT Department of Labor, Occupational Safety & Health - 860-263-6900
Connecticut Department of Labor Occupational Safety and Health (CONN-OSHA)
Workplace Issues - Private Sector Employees:
Federal OSHA - 860-240-3152
 

Animals

Dead animals, roadkill

Town Public Works Department

For State roads:
CT Department of Transportation (DOT) - 860-594-2000

 
Dead birds (Questions or concerns regarding West Nile Virus, testing) Your local health department  

ATVs - All Terrain Vehicles
(Illegal operation)

On State Parks, Forests, Trails DEP Law Enforcement - 860-424-3333 All-Terrain Vehicle Policy and Procedures
On All Other Property Local Police Department (Do Not Call 911)  

Asbestos

Disposal DEP Solid Waste Program - 860-424-3366 Asbestos Disposal Authorization Fact Sheet
All other asbestos issues Connecticut Department of Public Health (DPH) Asbestos Program
860-509-7367
DPH Asbestos Program

Boating

Safety Violations DEP Law Enforcement - 860-424-3333 Boating in Connecticut
General Boating Concerns
DEP Boating Division - 860-434-8638 or dep.boating.division@ct.gov
 

Coastal Issues
(Illegal docks, structures obstructing navigation, coastal wetlands, dredging and fill)

DEP Office of Long Island Sound Programs - 860-424-3034

Coastal Management Guidance and Standards

Drinking Water Quality

Public Water Supplies Connecticut Department of Public Health (DPH) - 860-509-7333 DPH - Public Water System - Consumer Information
Private Wells

General questions/concerns regarding well water quality or well construction including routine potability testing should be directed to your Local health department.

Questions/concerns regarding known or suspected contamination of private wells, pollution resulting from human activities, including chemical or petroleum pollution, should be directed to DEP's Remediation Program at 860-424-3705.

EPA - Private Drinking Water Wells

Dumping
(Improper dumping or disposing of solid waste)

Your Town/City Public Works Department

DEP's Illegal Dumping Toll Free Hotline:  1-866-363-3867

Illegal dumping 

Fishing

Illegal Activity

DEP Law Enforcement - 860-424-3333
Turn In Poachers (TIP) 800-842-4357

Angler's Guide

Fish kills
(Dead/distressed fish)
Coastal waters, Long Island Sound:
DEP Marine Fisheries Division - 860-434-6043

Lakes/ponds, rivers/streams:
DEP Inland Fisheries Division - 860-424-3474

All locations and nights and weekends:
DEP Law Enforcement - 860-424-3333 

 

Hunting
(Illegal Activity)

DEP Law Enforcement - 860-424-3333
Turn In Poachers (TIP) 800-842-4357

Hunting & Trapping Guide

Lead Contaminated Soils or Debris

DEP Waste Management - 860-424-3023

 

Lead Paint/Lead Poisoning

Connecticut Department of Public Health (DPH) - 860-509-7299

DPH Lead Poisoning Prevention Program

EPA - Lead in Paint, Dust and Soil

Mercury

Mercury Poisoning Poison Control Center at the UCONN Health Center at 1-800-222-1222
Hearing impaired - call 1-866-218-5372
EPA - Mercury Information
Mercury Spill DEP Emergency Response and Spill Prevention - 860-424-3338 Broken Thermometer Guidance

Noise

Your local municipality

Noise Control

Pesticides

DEP Pesticide Management Program - 860-424-3369

EPA - Pesticides Information

EPA - Emergency Information

PCBs ("Polychlorinated Biphenyls")

DEP PCB Program - 860-424-3368

 

Radon

Connecticut Department of Public Health (DPH)
860-509-7367

DPH Radon Program

Recycling

DEP Recycling Program - 860-424-3365

Reduce/Reuse/Recycle

State Parks, Forests, Trails

Illegal Activity DEP Law Enforcement - 860-424-3333  
General Conditions, etc.
DEP State Parks Office - 860-424-3200 or dep.stateparks@ct.gov
 

Underground Storage Tanks

DEP Storage Tank Enforcement Unit - 860-424-3374

 

Waste

Hazardous Waste
(Abandoned, improper storage, or improper disposal)

DEP Waste Management - 860-424-3023 or 888-424-4193  
Medical Waste
(Improper Disposal)
DEP Solid Waste Program - 860-424-3366  
Solid Waste
(Improper Disposal)
DEP Solid Waste Program - 860-424-3366  

Wastewater (Sewage) Treatment Facilities
(Collection system bypass or failure)

DEP Wastewater Facilities Management -
860-424-3704 (during normal business hours)
866-DEP-SPIL (866-377-7745) or 860-424-3338 (nights and weekends)

 

Water Pollution
(Illegal discharges into streams/rivers or lakes)

DEP Water Enforcement - 860-424-3018

 

Wetlands
(unauthorized fill or dredging)

Inland Wetlands
DEP Inland Water Resources - 860-424-3019

Coastal Wetlands
DEP Office of Long Island Sound Programs - 860-424-3034

Wetlands 

Wildlife

Distressed Wildlife
(Sick, injured, orphaned)
DEP Wildlife Division - 860-424-3011 Dealing with Distressed Wildlife
Nuisance Wildlife DEP Wildlife Division - 860-424-3011 Nuisance Wildlife Information and Suggestions

Don't know who to call?

Try the DEP information line - 860-424-3000 or check the list of Program Phone Numbers








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