DCP: Contact Us

Contact Us

 

Department of Consumer Protection

165 Capitol Avenue

Hartford, Connecticut  06106-1630

Main Telephone: (860) 713-6100

Consumer Info / Complaints:  (860) 713-6300

Toll-Free: (800) 842-2649

TDD: (860) 713-7240

Fax: (860) 713-7239

 

 
 
Department Divisions

 

Agency Administration 

Select any name below to send an email message to that person.

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William M. Rubenstein, Commissioner

(860) 713-6050

Fax: (860) 713-7243

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Julia Imperato, Executive Secretary

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Office of the Commissioner

The Office of the Commissioner identifies priorities, sets policy, and anticipates marketplace problems. It also directs the agency's administrative activities, including human resources, business and legal areas, legislative affairs, communication and consumer education.            

(860) 713-6050

Michelle H. Seagull, Deputy Comm'r.

Gary Berner, Legislative Program Manager

Catherine Blinder, Chief of Education and Outreach

Allyn Demaida

Gerry Garcia, Chief of Operations

Holly Maurice

Jerry Padula

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Office Email

Administrative Office

Hartford: (860) 713-6040  

Fax: (860) 706-1360                  

Marie Stearns, Director

Mary Charland

Jimmie Kendall

Carolann Lanier

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Office Email

Communication Office

 (860) 713-6022

  Claudette Carveth, Director  

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Office Email

Legal Division

Hartford: (860) 713-6085

Fax: (860) 713-7247

            

Elisa Nahas, Director    

Anne Stiber, Assistant Unit Head

Nicole Ayala

Vicky Bullock

Robin Densmore               

Lynn Fiore         

Mary Ellen Gillon

Martin Krulewitz                  

France Lee    

Dennis Plevyak

Myrna Rodriguez

Anthony Santoro                   

Steven Schwane 

Marion Slater

Michael Smith

Tanya Washington

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Accounting, Gaming Auditing and Information Technology

Select any name below to send an email message to that person.

Frank Virnelli, Manager

860-713-63210

 

Accounting

Ensures that the financial reporting and internal control systems used by charitable organizations involved with legalized gambling within the state of Connecticut operate with integrity.  Among its duties, this section confirms the proper payment of bingo fees to the State and municipalities and sealed ticket payments to the State.  In addition, this section is responsible for reporting and verifying the accuracy of all sources of revenue received for licenses/registrations and permits by the License Services Division.

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860-713-6330

Dorna Hebert, Supervisor

Candace Phelps

Mary Riddick

Marian Yi

Phone:

860-713-6014

860-713-6333

860-713-6008

860-713-6334

Gaming Auditing

Audits each tribe’s monthly slot machine contribution return; reviews each casino’s standard procedures; tests the lottery and OTB wagering systems; reviews licensees’ financial information; additional work includes confirming the proper payment of OTB taxes and Chronic Gambler Fund fees and financial reporting.

 

Phone:

860-713-6331

860-713-6324

860-713-6273

860-713-6329

860-713-6326

860-713-6328

860-713-6322

860-713-6325

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Information Technology

Supports the Department through network administration, data base administration, and oversight of internal technical and telecommunications systems

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Frank Scalia, Supervisor

Nelly Khorosh

John MacDonald

Arsenio Martinez

Robert Moore

David Nelson

Geri Reilly

William Richards

Robert Rickenback

Mark Russo

Phone:

860-713-6032

860-713-6026

860-713-6024

860-713-6034

860-713-6037

860-713-6033

860-713-6030

860-713-6028

860-713-6038

860-713-6023

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Drug Control 

Select any name below to send an email message to that person.

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John Gadea, Director

(860) 713-6065

Fax: (860) 713-7242

June Seichter, Division Secretary

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Email:  dcp.drugcontrol@ct.gov

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Compliance and Enforcement

Regulates all persons and firms involved in the distribution of all legal drugs, medical devices and cosmetics in Connecticut and oversees licensing for pharmacies, pharmacists, controlled substance providers and laboratories, pharmacy technicians, and drug manufacturers and wholesalers.

(860) 713-6065

Principal Drug Control Agents

Gerald Destefano

Sharon Paluba

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Drug Control Agents

Gina  Abdelghany

Richard Brooks

Daniel Carpenter

Barry Cerreto

Pamela Jones

Pallavi Lele

Rodrick Marriott

Kristine Nasinnyk

Scott Stoppa

Michelle Sylvestre

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Office Email

Commission on Pharmacy

Has jurisdiction over pharmacy practice in Connecticut and approves licensure and registration of pharmacies, pharmacists and pharmacy interns.

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(860) 713-6070

Heather Hoynes, Board Administrator

Office Email

Controlled Substance Prescription Monitoring Program

Collects prescription data for Schedule II through Schedule V drugs into a central database, the Connecticut Prescription Monitoring and Reporting System (CPMRS), which can then be used by providers and pharmacists in the active treatment of their patients, and by law enforcement working on prescription fraud investigations.

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(860) 713-6073

Xaviel Soto, Program Manager

Giulia Bouchard Office Automation System Spec.

Office Email

Medical Marijuana Program
Operates the program set forth in Public Act 12-55, An Act Concerning the Palliative Use of Marijuana, which was passed by the Connecticut General Assembly and signed into law on May 31st, 2012.
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(860) 713-6066
Xaviel Soto, Program Manager
 
Peter Krzykowski, Health Program Asst. 2
Maritsa Morales, License & Applications Spec.
Bao Nguyen, Office Assistant
 
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Office Email

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Food And Standards 

  

Select any name below to send an email message to that person.

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Frank Greene, Director

(860) 713-6160

Fax: (860) 713-7237

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Marcia Christie, Division Secretary

(860) 713-6161

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Email:  dcp.foodandstandards@ct.gov

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Food Program   

Regulates persons and businesses that manufacture or sell food products. Inspects retail and wholesale food manufacturers that operate, transport or store food. Oversees bakery, non-alcoholic beverage/cider, wholesale frozen desserts, retail frozen desserts and food vending machine licenses, laws and regulations. Conducts food manufacturing inspections under FDA contract.           

(860) 713-6160 

Theodore Faulise, Supervisor      

Tim Spillane, Supervisor

Matilde Bello

Lisa Fluker

Anna Gunes

Fred Journalist

Linda Kranmas

Glen Lee

Jenna Nicol 

Ellen Sloan

Norma Taylor Preston

Monica Robotin

Amanda Valden

Virginia Veneziano          

Phone:

860-713-6162

860-713-6167

860-713-6193

860-713-6222

860-713-6187

860-713-6188

860-713-6189

860-713-6190

860-713-6163

860-713-6194

860-713-6196

860-713-6195

860-713-6172

860-713-6183

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Weights and Measures Program 

Promotes accuracy in weighing and measuring devices by ensuring the accuracy of all weights and measures used in Connecticut trade. Oversees heating oil dealer, retail gasoline dealer, motor fuel quality, and weighing and measuring device dealers and repairers licenses, laws, and regulations. Tests motor fuel octane.

(860) 713-6160

James Turner, Supervisor   

Ion Daha   

Joseph Giliberto

John Hayes 

Louis LaPerriere

Jim McEnerney 

Daryl Owens

Jay Parker  

Bob Rosso

William Timko

Phone:

860-713-6185

860-713-6197

860-713-6174

860-713-6175

860-713-6177

860-713-6179

860-713-6182

860-713-6169

860-713-6173

860-713-6181

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Metrology Laboratory  

The lab maintains the State standards for weighing and measuring, evaluates devices used in commerce and oversees equipment used by State and local inspectors.  It accomplishes those tasks by ensuring traceability of those standards to State standards and to Federal standards.  The lab also supports the State Police, DMV and local police truck safety squads through the testing and certification of truck scales and wheel load weighers.

New Address:  9 Windsor Avenue, Windsor, CT 06095

 

(860) 246-9620

Ana Feliciano, Metrologist

Phone:

860-246-9620

Fax:

860-706-1236

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Frauds 

  

Select any name below to send an email message to that person.

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John Neumon, Director

(860) 713-6100

Fax: (860) 706-53400

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Email:  dcp.frauds@ct.gov

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Administrative Support

Patricia Kaczynski, Administrative Asst.

Lillie Burney, Secretary 2

Doris Gallaher, Storekeeper

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Charities Enforcement & Other Investigations
John Neumon, Supervisor
Aisha Hudson, Accounts Examiner
Vacant, Accounts Examiner

Caylee Yerkes-Riberio, Special Investigator

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Complaint Center

The Consumer Complaint Center processes consumer calls and complaints and helps to mediate covered disputes between buyers and sellers.

 (860) 713-6300
 1-800-842-2649 toll-free
 Linda Brewer, Supervisor
 Robert Brancato, Consumer Information Rep.
 Nadira Breault, Consumer Information Rep.
 Angie Martinez , Consumer Information Rep.
 Sonia Stewart, Consumer Information Rep.
 Dorothy Morytko, Inspection Aide
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Investigations  

 
 

Robert Nakano, Supervising Special Investigator

Pamela Brown, Lead Special Investigator

Anita Battle, Special Investigator

Ronald Clinton, Special Investigator

Michael Green, Special Investigator

Jane Hardy, Special Investigator

Mary Jaglowski, Special Investigator 

Wendy McWade, Special Investigator

Robert Pero, Special Investigator

Elizabeth Pluchino, Special Investigator

Terence Zehnder, Special Investigator

 
 

 

 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

Gaming 

  

Select any name below to send an email message to that person.

Main Line

860-713-6310

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William Ryan, Director

860-713-6301

860-713-6302

Donna Rector, Administrative Assistant

860-713-6314

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Email: dcp.gaming@ct.gov

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Ensures that businesses and individuals engaged in legalized gaming comply with the laws and regulations related to gaming. 

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(860) 713-6310

Casinos
Monitors casino operations to ensure compliance with the Compact and Memorandum of Understanding. Observes the collection, counting and processing of slot revenue. Reviews the financial revenue reports on slot activity. Inspects and tests slot machines for compliance with independent gaming laboratory certification.
 
 

Foxwoods Casino

Kathleen Tetreault, Supervisor

Sandra Dorsey

Stephanie M. Czerczak

Michell Lopez

Carol Nylen

Troy Reynolds

Staci Simone

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Mohegan Sun Casino

Judith Kirchner, Supervisor

James Daily, Jr.

Suzanne M. Fenner

Lisa Lewis

Daniel Stepeck

Charles Brown

Phone:00

860-312-3188

860-312-4131

860-312-3298

860-312-4593

860-312-4549

860-312-4132

860-312-3137

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Phone:0

860-862-8488

860-862-8477

860-862-7103

860-862-7019

860-862-7298

860-862-7728

 

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Lottery

Conducts inspections of Lottery Agents to ensure proper licensing and compliance with Administrative Regulations for the Operation of the State Lottery. Reviews and approves Lottery games for fairness and ensures the integrity in the execution of each game.

Lottery

Viola Pietrandrea, Supervisor

Atanu Ahmed
Jahmar Davis

Amy Gendreau
Christine Komorowski

Mark Miscikoski

Joseph Palleria

Ellen Preli

Rosemary Palmer

Louis Tobias

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Phone:

860-713-6004

860-713-6313

860-713-6305

860-713-6295

860-713-6307

860-713-6308

860-713-6309

860-713-6312

860-713-6311

860-713-6315

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Off-Track Betting

Oversees all gambling related activity

pertaining to simulcasting of horse

racing, greyhound racing and Jai-Alai.

Ensures compliance with the

Administrative Regulations for Pari

Mutuel Operations thereby protecting

the integrity of wagers placed in

Connecticut.

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Off-Track Betting

Paul Reiman, Supervisor

Dianna Kershaw

David Wallace

Alicia Zigaro

Phone:

860-713-6304

203-946-3111

203-946-3111

203-946-3111

Casino Licensing

Processes all applications for Casino licenses and registrations in accordance with the Tribal-State Compacts and the Licensing and Disclosure Regulations.

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Investigations

Ensures the integrity of all legalized gaming in the state by investigating and prosecuting all criminal violations within Connecticut’s legalized gaming industry.

 

Casino Licensing

Paul Reiman, Supervisor

William Milligan

Shelia Murphy

Joseph Peplau

Mary Grace Ricciardi

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Investigators

James Jepsen

Glenn Iacovetti

Kevin McGuire

Phone:

860-713-6304

860-713-6268

860-713-6271

860-713-6265

860-713-6272

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Phone:0

860-713-6286

860-713-6284

860-713-6283

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License Services 

 Select any name below to send an email message to that person. 

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Michael Elliott, Director 

License Services Division
165 Capitol Avenue
Hartford, CT 06106

(860) 713-6000
FAX: (860) 713-7229

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Email: dcp.licenseservices@ct.gov

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License Services

Processes all licenses, permits, registrations and renewals, including real estate, liquor, pharmacy, electrical, home improvement, plumbing and others.

(860) 713-6000

Mary Anderson  

Diane Bascom   

Cynthia Clavette  

Nancy Corriveau 

Jose Cotto, Jr. 

Susan Dummitt

Edward McMahon      

Venice Nelson  

Marguerite Poisson

Tamy Quispe

Elsie Rolon  

Maxine Stewart

Patricia Thorpe  

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 Office Email

Public Charities

Processes registration and renewals related to charitable solicitation activity in Connecticut.  

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(860) 713-6170 

Denise Diaz

Faith Murray

 

Office Email

Charitable Games

Processes registrations and permits for charitable gaming activities.

(860) 713-6140

Kimberly Fontaine

Charles Kostruba

James Schmitt

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Office Email

Lottery / Off-Track Betting
(860) 713-6270

Office Email

 
 
 

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Liquor Control 

Agents are commonly in the field, so you may leave a voice message at the phone number listed. 

You may also select any name below to send an email message to that person.

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(860) 713-6200 – Liquor Licensing/Applications

(860) 713-6210 – Inspection/Enforcement and Complaints

Fax: (860) 713-72350

Email: dcp.liquorcontrol@ct.gov

John Suchy, Director

(860) 713-6217

Fax: (860) 706-130400

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Hartford Office

Licensing and Applications

Responsible for the review, acceptance, and processing of all liquor applications and the issuance of final permits.  Responds to questions about renewals, new applications, placarding, removals, temporary permits, substitute permittees, transfers of interest/stock, patios, extensions of use, additional consumer bars, provisional permit extensions, refunds, and other processing issues related to licenses, permits and registrations.

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(860) 713-6200

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Richard Mindek, Supervisor

Maria Ayala

Susan Hack 

Georgia Pearson

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0Phone:

860-713-6229 

860-713-6204

860-713-6206

860-713-6214

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0Fax:

860-706-1283

860-706-1335

860-706-1345

860-706-1359

Liquor Control Agents –

Inspection and Enforcement

Responsible for the inspection and enforcement of new applications and in regulating all persons and firms involved in distributing, selling, and dispensing alcoholic liquor in order to prevent sales to minors and intoxicated persons, maintaining product integrity, and ensuring that licensed premises are safe and sanitary. Provide training to local and state police officers about enforcement of the Liquor Control Act and on strategies that discourage underage drinking.
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(860) 713-6210 Agents Line
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0 Voicemail:

860-713-6211

860-713-6242

860-713-6241

860-713-6239

860-713-6221

860-713-6226

860-713-6224

860-713-6251

860-713-6252

860-713-6240

860-713-6261

860-713-6225

860-713-6223

860-713-6218

860-713-6244

860-713-6228

860-713-6243

860-713-6219

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Fax:

860-706-1219

860-706-1281

860-706-1313

860-706-1211

860-706-1212

860-706-1227

860-706-1235

860-706-1245

860-706-1266

860-706-1267

860-706-1268

860-706-1269

860-706-1272

860-706-1296

860-706-1303

860-706-1309

860-706-1311

860-706-1314

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Casino Units

Carry out investigatory, enforcement, compliance and training functions at the casinos.

Foxwoods Resort Casino

(860) 312-3022

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Casino Agents

Peter Gaetano, Supervising Casino Liquor Agent

Richard Fedor

Priscilla Melecio

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Phone:

860-312-4550

860-312-3022

860-312-3022

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Fax:

860-706-1241

860-706-1280

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Mohegan Sun Resort Casino

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(860) 886-8260

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Casino Agents

Peter Gaetano, Supervising Casino Liquor Agent

Isac Cherian

Mark DiBattista

Michelle GillardParadis

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Phone:

860-312-4550

860-886-8260

860-886-8260

860-886-8260

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Fax:

860-706-1222

860-706-1234

860-706-1248

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Occupational & Professional Licensing 

Select any name below to send an email message to that person. 

Richard M. Hurlburt, Director 

(860) 713-6135

(860) 713-7230 Fax

Robin Washbond, Administrative Assistant

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Email: dcp.occupationalprofessional@ct.gov

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Occupational Unit

Assures that only qualified, competent persons are licensed in more than two dozen occupational trades.  Provides support to numerous occupational boards and commissions and manages and staffs numerous professional licensing and examination boards.

  • Automatic Fire System Layout Tech.
  • Data Communications
  • Electrical Work Examining Board
  • Electronic Technicians
  • Elevator Work Examining Board
  • Fire Protection Sprinkler Board
  • Heating, Piping & Cooling Examining Board
  • Irrigation Work
  • Low Voltage Systems
  • Machinist Technicians
  • Major Contractors Advisory Council
  • Mechanical Contractors
  • Medical Gas & Vacuum Systems
  • Mobile Manufactured Home Advisory Council
  • Nuclear, Fossil, Petrochemical Industries & Plants (C.G.S. Chap. 393)
  • Piping for Fuels, Gas & Vapors
  • Plumbing & Piping Work Examining Board
  • Pool & Spa Maintenance & Repair
  • Public Service Gas Technician
  • Public Service Telephone Technician
  • Refrigeration
  • Satellite Dishes & Transmission Towers
  • Sheetmetal & Duct Work
  • Shorthand Reporters Board 
  • Solar Piping Work
  • Telecommunications
  • Television & Radio Service
  • Utilities: water, gas, electric, sewage, storm, cable, teledata
  • Valve Technicians
  • Welders (C.G.S. Chap. 393)0

(860) 713-6135     

Howard Osden

Karen Layman

Professional Unit

Assures that only qualified, competent persons are licensed in the following professions and provide support to the corresponding professional licensing boards.

  • Architectural Licensing
  • Automotive Glass & Flat Glasswork
  • Home Inspector
  • Board of Landscape Architects
  • Board of Professional Engineers
  • Board of Land Surveyors

(860) 713-6135

Robert Kuzmich

Barbara Syp

Real Estate / Real Estate Appraisal

  • For Real Estate and Appraisal education or complaints
  • For Real Estate and Appraisal applicants, applications, license renewals & salesperson transfers
 

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dcp.realestate@ct.gov

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(860) 713-6000

dcp.licenseservices@ct.gov

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Trade Practices 

Select any name below to send an email message to that person.

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Richard E. Maloney, Director

(860) 713-6213

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Email:  dcp.tradepractices@ct.gov

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Administrative Support      

Initial contact and routing for all inquiries to Trade Practices.      

Linda Kuchta (860) 713-6002

Rasheda Lockett (860) 713-6255

Ann Sheehan (860) 713-6282

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New Car Lemon Law Unit     

Administers the Lemon Law Dispute Settlement Program and the Lemon Law Surcharge Program on the sale of new passenger motor vehicles and motorcycles.                      

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William Zenga, (860) 713-6098

Timothy Clark, (860) 713-6134

Office Email

Occupational and Professional Trades Enforcement Unit

Investigates occupational and professional trade complaints, protects the public from unfair or deceptive trade practices and unsafe work, and helps to mediate disputes.

  

Janita Hamel, (860) 713-6118

Jack Korduner, (860) 713-6249

Keith Lombardi, (860) 713-6144

John Mesner(860) 713-6264 

Matthew Sargeant, (860) 713-6128                  

Office Email

Product Safety and Bedding Unit  

Conducts recall and compliance effectiveness inspections in concert with the United States Consumer Product Safety Commission, administers the State Child Protection Act (safety of toys and children’s articles), and the Bedding and Upholstered Furniture Act (inspections conducted at new and used retail stores).                 

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William Zenga, (860) 713-6098

Vincent Pugliese, (860) 713-6122

Office Email

Real Estate Enforcement Unit 

Investigates real estate and real estate appraisal complaints, protects the public from unfair or deceptive practices, and helps to mediate disputes.

William Zenga, (860) 713-6098

Michele Erling, (860) 713-6156

Kelly Harvey, (860) 713-6151

Linda Kieft-Robitaille, (860) 713-6146

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Office Email

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Content Last Modified on 8/27/2014 10:23:45 AM