DCP: Real Estate Complaints and Guaranty Fund

Of the nearly 26,000 licensed real estate professionals in Connecticut, the vast majority have had no no complaints from their clients. However, occasionally problems do arise between a consumer and his or her agent during a transaction. If your concern or complaint is not addressed by the real estate agent or the real estate agency, you may file a complaint with the Department of Consumer Protection. Your complaint must:

be in writing,
be made under oath,
indicate the amount of the loss claimed, if any,
state the facts on which the claim is based and
include any documentation or evidence that supports the claim against a licensee for his or her actions.

Complaints that seek restitution from the Real Estate Guaranty Fund must be based on an act or omission that occurs in the provision of real estate brokerage services by the broker, associate broker or salesperson or an unlicensed employee of a licensed real estate broker.

It must involve a transaction related to real estate located in Connecticut and be based on an act or omission in which money or property is obtained from a person by theft, embezzlement, false pretenses, forgery or constitutes fraud or misrepresentation. The maximum amount of a claim is $25,000. See above link for the application form.

You may also wish to check our License Verification page (above) to see if there is a record of disciplinary actions against the licensee from previous business dealings.

Content Last Modified on 7/22/2009 3:22:50 PM