Department of Consumer Protection

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Welcome to the Department of Consumer Protection

Our mission is to ensure a fair and equitable marketplace, safe products and services for consumers in the industries that we license, regulate and enforce.

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Recently Added

SAVE THE DATE! Free shredding event in cooperation with Shred-It, Saturday, September 13, 2008. Locations to be announced.

Former Customers of F and S Oil: Complaint and claim form is available here. If you have additional questions, please call (860) 713-6160.

Latest News

May 14, 2008

Department of Consumer Protection Issues Formal Complaint Against Bowden Development TLI, LLC: State Seeks License Revocation, Civil Penalties, Restitution

The Department of Consumer Protection issued an administrative complaint today against Lloyd Bowden and Bowden Development TLI LLC, of Essex, Connecticut, for violations of state laws regarding the New Home Construction Contractors Act and the Unfair Trade Practices Act, Commissioner Jerry Farrell, Jr, announced.

May 13, 2008

Consumers Urged to Check for and Return Recalled Ground Beef Products that May Contain Plastic Pieces The Department is encouraging consumers to check packages of recently purchased packages of ground beef, in light of an announcement yesterday that Fairbank Reconstruction Corporation of Ashville, NY, is voluntarily recalling approximately 22,481 pounds of ground beef products that may contain pieces of plastic. The products were produced on May 3rd and distributed to Price Chopper, Shaw’s and BJ’s stores in Connecticut, Maryland, Massachusetts and New York.

May 9, 2008

Department Alerts Consumers to Recall of Baby Bottle and Food Warmers, Due to Fire Hazard Product Safety Inspectors are conducting recall effectiveness checks in response to the U.S. Consumer Product Safety Commission’s voluntary recall of Munchkin Deluxe Bottle and Food Warmers, manufactured in China for Munchkin Inc., of North Hills, California, due to a fire hazard.

May 6, 2008

Department of Consumer Protection Plans Encore to Successful Public Shredding Event

Hundreds of state residents turned out last weekend at six locations statewide, with more than 9 tons of personal documents to be shredded at a free event sponsored by the Department, Shred-It, and WFSB. The response was so positive that another widespread shredding event is scheduled on Saturday, September 13th. Exact locations will be posted in the next few weeks on this website.