DCF: 33-30

Policy Manual

Child Protective Hotline
Central Registry

Central Registry - Victims


The Department of Children and Families shall maintain a Central Registry of confirmed victims of child abuse and/or neglect.

Legal References:  

  • CONN.  GEN. STAT.§17a-28 and §17a-101
  • REG. CONN.STATE AGENCIES .§17a-101-1 through 10.


The primary purpose of the Central Registry is child protection through prevention and identification of abuse and/or neglect of children.



The Central Registry - Victims/Victims’ Registry data is stored in the Department’s computer system (LINK) and includes the

  • child's name
  • date of birth
  • report date
  • type of child abuse or neglect 
  • suspected perpetrator's relationship to the case, and 
  • investigation results. 

Data from cases that preceded LINK is stored in the Case Management System (CMS).

Emergency access to the Victims’ Registry is the ability to query and get immediate response by telephone, after the caller's identity has been verified.

Routine access to the Victims’ Registry is the ability to query and receive a response by appointment or in writing.

Research access may be granted for research purposes only upon written request to and by written authorization of the Commissioner of the Department of Children and Families.

of Information 

The information contained in the Victims’ Registry shall be confidential in accordance with federal and state laws or regulations governing its use and access.

Access to the Registry

Access to the Victims' Registry shall be limited to duly authorized Department employees for those uses permitted by law.

Non-DCF employees may have access to the Victims’ Registry through authorized DCF employees, as permitted elsewhere in this policy.
Emergency and Routine Access

The following persons or agencies shall be eligible for both emergency and routine access to the Victims’ Registry:

  • a legally mandated public or private child protective agency investigating a report of known or suspected child abuse or neglect
  • an agency treating a child or family which is the subject of a report or record
  • a designated agency under contract with DCF,  performing such investigation or treatment
  • a police or other law enforcement agency investigating a report of known or suspected child abuse or neglect
  • a physician who has before him/her a child whom he/she reasonably suspects may be abused or neglected
  • a person legally authorized to place a child in protective custody when such person
    • has before him/her a child whom he/she reasonably suspects to be abused or neglected, and
    • requires the information in the Victims’ Registry to determine whether to place the child in protective custody
  • an agency having the legal responsibility or authorization to care for, treat, or supervise
  • a child who is the subject of a report or record, or
  • the parent, guardian, or other person responsible for such child's welfare.
Routine Access Only

The following persons are eligible for routine access to the Victims’ Registry

  • any person named in the report or record who is alleged to be abused or neglected; if the person named in the report or record is a minor or is, otherwise, incompetent, his/her guardian ad litem, or conservator
  • a parent, guardian, or other person responsible for the welfare of a child named in a    report or record, or their attorney, except that the name of the person(s) reporting the incident of alleged abuse shall not be disclosed
  • a court, when it finds that access to such records may be necessary for determination of an issue.  Such access shall be limited to "in-camera inspection" unless the court determines that public disclosure of the information is necessary to resolve a pending issue
  • any appropriate state or local official responsible for carrying out his/her official functions with respect to child protective services, and
  • persons engaged in bona fide research, provided that no information identifying the subjects of the report shall be made available unless it is absolutely essential to research  purposes.  (See below.)
Access for Research Purposes

Information may be disclosed for research purposes only

  • upon written request
  • with written authorization from each person identified in the record
         or his/her authorized representative, and
  • with written authorization from the Commissioner of the Department of Children and Families or designee.

Prior to disclosure, there shall be an agreement between the Commissioner and the researcher and his/her parent organization specifying the following:

  • information to be disclosed
  • persons to whom it is to be disclosed
  • purposes for which it is to be used
  • precautions to be taken to ensure the confidentiality and security of the information, and
  • sanctions for improper disclosure or use of the information.

Legal References: 

  • CONN.  GEN. STAT. §17a-28(g)(8)
Verification of Persons Requesting Access

A callback system shall be used to verify that telephone requests for information come from persons and agencies authorized for access.

Information shall be withheld pending verification of the caller's identity.

Effective Date:  July 29, 2003 (Revised)

Content Last Modified on 2/22/2007 9:54:02 AM