DCF: Chapter 33 Overview

 Policy Manual

Chapter 33:  CHILD PROTECTIVE CARELINE

33-1
Overview

Topic

Number

Child Abuse and Neglect Careline
 

Careline Introduction

33-2

Summary of Legal Requirements Concerning the Reporting of Child Abuse and Neglect

33-3

Central Registry

33-3.1

Calling the Careline 

  • Types of Calls
  • Answering the Call
  • Role of the Caller
  • Anonymity of Reporters of Abuse or Neglect

 

33-5-2
33-5-4
33-5-6
33-5-8

Child Abuse and Neglect Calls

  • Role of the Child Protective Careline Worker
  • Steps to Answer a Call and Complete a Report
  • Questioning the Caller
  • Ending the Call
  • Determining the History of Child Abuse or Neglect
  • Requests for CPS History
Operational Definitions
  • Special Categories
  • Determining Response Time
  • Notification to State or Local Police
  • Critical Incident Reports
  • Response Letter to Mandated Reporters
  • Supervisory Approval of Report
  • Transmitting a Report for an Investigation
  • Appeal of Acceptance Decisions

33-6-2


33-6-3
33-6-4
33-6-10
33-6-12

33-6-12.1

34-2-7


 

See 33-7-1

 

33-6-16
33-6-18
33-6-20
33-6-22
33-6-28
33-6-30
33-6-31

  Criteria for Report Acceptance: Special Categories
  • Death of a Child
  • Sexual Abuse Intake Criteria
  • Educational Neglect
  • Reports of Abuse/Neglect Concerning a Department Employee
  • Reports of Abuse or Neglect Concerning DCF Family Homes or Private Facilities and Agencies
 

33-7-5
33-7-6
33-7-7
33-7-10
33-7-11

Information and Referral Calls 

  • Role of the Information and Referral Worker
  • Steps to Answer a Call
 

33-10-2
33-10-4

Calls Regarding Active Cases 33-12
  • Regional Office On-Call System
  • Non-Delinquent Out-of-State Runaways

33-14
33-14-1

Child Abuse and neglect Careline Investigations

  • Role of the Hotline Investigator
  • Reports of Abuse or Neglect Concerning a Department Employee
  • Reports of Abuse or Neglect Concerning DCF Family Homes or Private Facilities and Agencies
 

33-16-4
33-16-20
33-16-21

Careline Supervisor 33-18
Careline Administrator 33-20
Central Registry - Victims 
Central Registry - Perpetrators
Expungement
33-30
33-31
33-32

Connecticut Department of Children and Families      Effective Date:  March 26, 2014 (Revised)





Content Last Modified on 3/26/2014 11:41:43 AM