Topic

Number

Careline Introduction

33-2

Summary of Legal Requirements Concerning the Reporting of Child Abuse and Neglect

33-3

Central Registry

33-3.1

Calling the Hotline 

• Types of Calls
• Answering the Call
• Role of the Caller
• Anonymity of Reporters of Abuse or Neglect

33-5-2
33-5-4
33-5-6
33-5-8

Child Abuse and Neglect Calls

• Role of the Child Protective Careline Worker
• Steps to Answer a Call and Complete a Report
• Questioning the Caller
• Ending the Call
• Determining the History of Child Abuse or Neglect
• Requests for CPS History

• Special Categories
• Determining Response Time
• Notification to State or Local Police
• Critical Incident Reports
• Response Letter to Mandated Reporters
• Supervisory Approval of Report
• Transmitting a Report for an Investigation
• Appeal of Acceptance Decisions

33-6-2
33-6-3
33-6-4
33-6-10
33-6-12

33-6-12.1

34-2-7

See 33-7-1

33-6-16
33-6-18
33-6-20
33-6-22
33-6-28
33-6-30
33-6-31

• Death of a Child
• Sexual Abuse Intake Criteria
• Educational Neglect
• Reports of Abuse/Neglect Concerning a Department Employee
• Reports of Abuse or Neglect Concerning DCF Family Homes or Private Facilities and Agencies

Information and Referral Calls 

• Role of the Information and Referral Worker
• Steps to Answer a Call

33-10-2
33-10-4

• Regional Office On-Call System
• Non-Delinquent Out-of-State Runaways

33-14
33-14-1

Child Abuse and neglect Hotline Investigations

• Role of the Hotline Investigator
• Reports of Abuse or Neglect Concerning a Department Employee
• Reports of Abuse or Neglect Concerning DCF Family Homes or Private Facilities and Agencies

33-16-4
33-16-20
33-16-21