connect ability: Technical Requirements
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Technical Requirements
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Technical Requirements

Tips for Getting Started
If you aren’t sure whether you are ready for an online course, you may take this tutorial on basic Internet skills. This will help prepare you for taking any of the other courses: Basic Skills for the World Wide Web.

Computer Requirements:

The following technologies are currently supported:
Internet Browsers:
• Internet Explorer 8 and higher
• Firefox 3.6 and higher
• Safari 4 and higher
• Chrome 10 and higher
Operating Systems:
• Windows XP
• Windows Vista
• Windows 7
• Apple Mac OSX 10.5 “Leopard”
• Apple Mac OSX 10.6 “Snow Leopard”
Blackboard requires the latest version of Sun JRE 6. The JRE can be downloaded from
To check your computer run our Browser Check
Technical Support

Contact our partner, the CTDLC Support Center for help with any technical issues you encounter while taking an online course.
Hours of Operation:
• Mon-Thurs: 8AM-10PM
• Fri: 8AM-8PM
• Sat: 8AM-5PM
• Sun: 10AM-8PM
Contact Support by Phone:
• 1-860-515-3711
• 1-866-462-8352 (1-866-GO CTDLC) Toll free outside the Hartford, CT area:
You can find help within your course, by selecting the "Technical Support" tab or the icon at the top of the page. The Support Center can provide assistance with resetting your password, or with any technical or general issues you may encounter while in the course.

Content Last Modified on 5/14/2013 1:21:02 PM

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