BEST: DAS/BEST Enterprise Services

DAS/BEST Enterprise Services

The enterprise services offered by the Department of Administrative Services’ (DAS) Bureau of Enterprise Systems and Technology (DAS/BEST) are designed to provide Executive Branch agencies with access to high quality and cost-effective technology services and solutions.  Our services are provided through eight service divisions, led by an experienced information technology professional, under the direction of the state’s Chief Information Officer.

If your agency is interested in learning more about these services, discussing these services with DAS/BEST, please feel free to contact the Enterprise Planning and Architecture Division at (860) 622-2404.  Agencies looking to become enterprise customers can find further information here.


Network Services

Director: Gerard Johnson

·         Enterprise Networking Practices & Standards

·         Statewide Broadband Technology

·         Public Safety Data Network

·         Connecticut Education Network

·         Metropolitan Area Network

·         Wide Area Networks

·         Virtual Private Networks

·         Networking Services (DNS, DHCP)

·         Network Management & Support

Platform Services

Director: Eric Lindquist

·         Enterprise Platform Practices & Standards

·         Statewide Data Center Facilities

·         Mainframe Platforms

·         Distributed Platforms

·         Virtualization – Application Platforms

·         Virtualization – Virtual Desktops

·         Virtualization – Virtual Application Delivery

·         Enterprise Storage

·         Managed File Transfer (H&HS only)

·         Enterprise Application Hosting and Support

·         Customer Engagement & Work Intake

 

Enterprise Services

Director: Easha Canada

·         Enterprise Application Practices & Standards

·         Application Development

·         Geographic Information System

·         State Internet Portal - CT.gov

·         Learn Management System

·         Electronic Licensing System

·         Enterprise Content Management (FileNet)

·         Enterprise Collaboration (SharePoint)

 

Security Services

Director: David Geick

·         Information Security Practices & Standards

·         Identity Management & Directory Services

·         Firewall & Network Security

·         Single Sign-on

·         Internet Filtering

·         Anti-Virus & Anti-Malware

·         Security Awareness Programs & Training

·         Security Incident Investigations


Data Services

Director: Dean Myshrall

·         Enterprise Data Practices & Standards

·         Enterprise Database Systems Management

·         Data Reporting and Transparency

·         Database Architecture and Design

·         Database Administration and Planning

·         Enterprise Data Integration (PilotFish)

·         Enterprise Open Data Logistics &

           Implementation

·         Enterprise Information Architecture

·         Information Management (Data Governance,

           Master Data Management, Analytics &

           Business Intelligence)

·         Enterprise Application Delivery Controllers –

           F5 Big-IP


Operations Services

Director: Jim Grochowski (interim)

·         Incident & Problem Management

·         Data Center Operations

·         Change Management

·         Help Desk Services

·         Enterprise ITSM Services (FootPrints)

·         Continuity & Recovery Services

·         National Communications System (NCS)


Unified Communications

Director: Leonard Welch

·         Mobile Collaboration Services - Updated

·         Telecommunications

·         RightFax – Paperless Facsimile Service

·         Video Conferencing

·         Desktop Services


Planning & Architecture

Director: Len Smith

·         Enterprise Architecture Practices & Standards

·         Enterprise Services – Planning & Development

·         Enterprise Email & Calendaring

·              Secure Mail and File Transfer

·              Enterprise File and Print Services

·              Enterprise Active Directory





Content Last Modified on 2/2/2017 3:23:27 PM