BEST: DAS/BEST Enterprise Services

DAS/BEST Enterprise Services

The enterprise services offered by the Department of Administrative Services’ (DAS) Bureau of Enterprise Systems and Technology (DAS/BEST) are designed to provide Executive Branch agencies with access to high quality and cost-effective technology services and solutions.  Our services are provided through eight service divisions, led by an experienced information technology professional, under the direction of the state’s Chief Information Officer.

If your agency is interested in learning more about these services, discussing these services with DAS/BEST, please feel free to contact the Enterprise Planning and Architecture Division at (860) 622-2404.  Agencies looking to become enterprise customers can find further information here.

Network Services

·         Enterprise Networking Practices & Standards

·         Statewide Broadband Technology

·         Public Safety Data Network

·         Connecticut Education Network

·         Metropolitan Area Network

·         Wide Area Networks

·         Virtual Private Networks

·         Networking Services (DNS, DHCP)

·         Network Management & Support

Platform Services

·         Enterprise Platform Practices & Standards

·         Statewide Data Center Facilities

·         Mainframe Platforms

·         Distributed Platforms

·         Virtualization – Application Platforms

·         Virtualization – Virtual Desktops

·         Virtualization – Virtual Application Delivery

·         Enterprise Storage

·         Desktop Services

Application Services

·         Enterprise Application Practices & Standards

·         Application Hosting and Support

·         Application Development

·         Geographic Information System

·         State Internet Portal - CT.gov

·         Learn Management System

·         Electronic Licensing System

·         Enterprise Content Management (FileNet)

·         Enterprise Collaboration (SharePoint)

Security Services

·         Information Security Practices & Standards

·         Identity Management & Directory Services

·         Firewall & Network Security

·         Single Sign-on

·         Internet Filtering

·         Anti-Virus & Anti-Malware

·         Security Awareness Programs & Training

·         Security Incident Investigations

Data Services

·         Enterprise Data Practices & Standards

·         Enterprise Database Systems Management

·         Data Reporting and Transparency

·         Database Architecture and Design

·         Database Administration and Planning

·         Enterprise Data Integration (PilotFish)

Operations Services

·         Incident & Problem Management

·         Data Center Operations

·         Change Management

·         Help Desk Services

·         Enterprise ITSM Services (FootPrints)

·         Continuity & Recovery Services

·        National Communications System (NCS)

Communication & Collaboration

·         Enterprise Email & Calendaring

·         Mobile Electronic Mail – Blackberry

·         Mobile Electronic Mail – Personal Devices

·         Telecommunications

·         Secure File Transfer

·         RightFax – Paperless Facsimile Service

·         Video Conferencing

Planning & Architecture

·         Enterprise Architecture Practices & Standards

·         Enterprise Services – Planning & Development

·         Technology Review Board

·         Customer Engagement & Work Intake





Content Last Modified on 12/20/2012 9:35:44 AM