AGING SERVICES: CHOICES: reaching the community on CT Transit Buses!

{Choices logo and Bus with call choices on the side}
 
What is CHOICES?

Connecticutís program for Health insurance assistance, Outreach, Information and referral, Counseling, Eligibility Screening.
 
Special Announcements and Events:
  • Guides and Publications to help Medicare Beneficiaries get education.
  • Counselors make a difference! Our 2017 CHOICES New Counselor Training sessions began on April 6th. Learn more about becoming a Certified CHOICES Counselor. 
  • Interested in learning about Medicare?  Find out about benefits and options. Extra Help/Low Income Subsidy, Medicare Savings Program and Medicare Preventive Benefits are programs that can help eligible Medicare beneficiaries save money
  • Beneficiaries with Original Medicare are now able to sign up for electronic Medicare Summary Notices (eMSN). 
  • Livanta is the Beneficiary and Family Centered Care Quality Improvement Organization (BFCC-QIO) that handles Medicare beneficiary discharge appeals and quality of care complaints for inpatient stays at hospitals, skilled nursing facilities, home health and hospice providers and rehabilitation facilities, which are all services that are normally covered under Medicare Part A. To learn more about these and other services provided by Livanta, call 1-866-815-5440.
  • Part B Preventive Benefits can help on your journey to health and wellness!
The CHOICES Program: CTís SHIP or State Health Insurance assistance Program
  • Is a cooperative program of the State of Connecticut Department on Aging, the Area Agencies on Aging and the Center for Medicare Advocacy, Inc.
  • Is funded by the Administration for Community Living, US Department of Health and Human Services and the Administration on Aging through the Older Americans Act. 
  • Produces several guides that can be found on the Aging Services Publication Page.
  • Is comprised of staff and in-kind professionals from local service agencies, and volunteers.
Provides the following types of information and assistance to individuals age 60 and older and all Medicare beneficiaries, including persons with disabilities:

Health insurance benefits explanation and enrollment assistance for Medicare and other related health insurance options such as:
  • Medicare Supplement
  • Medicare Advantage
  • Medicare Prescription Drug Plans
  • Medicare Savings Program
  • Extra Help/Low Income Subsidy
  • Medicare Preventive Services
Outreach presentations are conducted throughout the state of CT.  To attend, request, or schedule a presentation in your area, call 1-800-994-9422.  You may also contact your local CHOICES Regional Coordinator.  Outreach may include: 
  • Presentations: New to Medicare, Medicare Bootcamp, & CHOICES/SHIP
  • MIPPA eligibility screening & application assistance
  • Medicare Open Enrollment events
  • Booths at local senior & health fairs
Information and referrals to appropriate agencies which enables individuals to access needed services such as: 
  • Adult Day Care
  • Financial Assistance
  • Homecare
  • Housing
  • Nursing Home
  • Nutrition
  • Respite Care
  • Transportation
Eligibility Screenings and application assistance for federal and state benefit programs including: 
  • Supplemental Security Income (SSI)
  • Medicaid and Medicaid Waivers
  • Energy Assistance 
  • Caregiver Program
  • CT Home Care Program for Elders
**Eligibility determinations can only be made by the appropriate federal, state, or local agency managing the above programs. 
 
To attend a presentation or connect with a certified CHOICES Counselor in your area, please contact the CHOICES Regional Coordinator:
Eastern, Middlesex, Shoreline areas of CT-
Laura Crews, 860-887-3561 ext 129
LJCrews@seniorresourcesec.org
Senior Resources Agency on Aging

North Central areas of CT-
Cynthia Del Favero, 860-724-6443 ext 251
Cynthia.Delfavero@ncaaact.org
North Central Area Agency on Aging

South Central areas of CT-
Leslie Pruitt, 203-785-8533 ext 3165
lpruitt@aoascc.org
Agency on Aging of South Central CT

Southwestern areas of CT-
Sharon Gesek, 203-814-3686
sgesek@swcaa.org
Southwestern CT Agency on Aging

Western areas of CT
Magaly Bravo, 203-757-5449
mbravo@wcaaa.org
Western CT Area Agency on Aging