AGING SERVICES: Medicare Rx Open Enrollment: Oct. 15 - Dec. 7th

Medicare Rx Open Enrollment: Oct. 15 - Dec. 7th


Medicare Open Enrollment is October 15th - December 7th

It’s time to review your plan

Every year, there are new prescription drug and health plan coverage choices available to people with Medicare. Open Enrollment is the time of year when current or newly-eligible Medicare beneficiaries, including people with original Medicare, can review their current health or prescription drug plans, compare the plans to other options, and choose the plans that best meet their current needs.

There’s never been a better time to check out Medicare coverage. With the new health care law, there are new benefits available to people with Medicare, including lower prescription costs, wellness checkups and preventive care. The new law also provides better ways to protect beneficiaries from fraud, making Medicare stronger for all of us and for future generations.

Take advantage of Open Enrollment—October 15th through December 7th—and be sure to compare current plans with new plan offerings, as well as learn about the new benefits that are available. People with Medicare may find a way to save money, get better coverage, or both.

Medicare has several ways to ensure people get the information to help in deciding what kind of coverage works best, including:

  • Visit, where you can get a personalized comparison of the costs and coverage of the plans available in your area.
  • Call 1-800-MEDICARE (1-800-633-4227) 24-hours a day/7 days a week to find out more about your coverage options. TTY users should call 1-877-486-2048.
  • Review the 2013 Medicare & You handbook. It is mailed to beneficiaries in October.
  • Get one-on-one help from your State Health Insurance Assistance Program (SHIP). Local SHIP contact information can be found online at:
Medicare has a program to help pay for prescription drugs for those with a limited income. To find out if you qualify, visit or call 1-800-772-1213 and ask about "Extra Help" program. More information is available at, a new online portal made available from the U.S. Department of Health and Human Services.
**Enrollment Opportunities for Medicare Beneficiaries affected by Hurricane Sandy**
The purpose of this message is to provide guidance about enrollment opportunities for Medicare beneficiaries affected by Hurricane Sandy. CMS understands that many Medicare beneficiaries have been affected by this disaster and wants to ensure that all beneficiaries are able to compare their options and make enrollment choices for 2013. To the extent possible, CMS encourages all beneficiaries to make their enrollment choices by December 7. This will ensure that their enrollment in health and prescription drug coverage is in place for January 1, 2013. Please share this message with your network.
Individuals affected by Hurricane Sandy who are unable to make a plan selection by December 7 can still enroll in health and prescription drug coverage for 2013 by calling 1-800-MEDICARE (1-800-633-4227) anytime, 24 hours a day, 7 days a week. TTY users should call 1-877-486-2048. Representatives at 1-800 MEDICARE have information available to help beneficiaries review their plan options and make a choice, and can complete an enrollment even after December 7.
Beneficiaries affected by Hurricane Sandy who contact a plan after December 7 to request enrollment will be directed to call 1-800 MEDICARE. You may use the attached FAQs to assist you in responding to questions from beneficiaries.
If you live in the State of Connecticut and need assistance regarding information to help you make decisions about Medicare during Open Enrollment you can call the CHOICES program at 1-800-994-9422.
Medicare Rx Open Enrollment Issues Related to Hurricane Sandy
Frequently Asked Questions
Q. 1. Where can I go if I need additional information about the Open Enrollment Period?
A. You can contact 1-800-MEDICARE (1-800-633-4227) anytime, 24 hours a day, 7 days a week with any questions. TTY users should call 1-877-486-2048.
Q. 2. What will happen to my enrollment request that I already submitted to a Medicare plan?
A. The plan you selected should contact you to let you know that you’ve been enrolled. If they haven’t sent you a letter or called you, call the plan and ask them about your status.
Q. 3. Can I have more time to choose health or prescription drug coverage for 2013?
A. If you have been affected by Hurricane Sandy and cannot make an enrollment request by the end of Open Enrollment, you can still make an enrollment request after December 7. Just call 1-800-MEDICARE and ask for assistance.
Q. 4. Do I have to show proof that I live in an area affected by Hurricane Sandy?
A. No. The opportunity to enroll in a plan for January 1, 2013, after Open Enrollment ends on December 7 applies to all individuals who were affected by Hurricane Sandy, including those individuals who don’t live in the affected area but rely on help making healthcare decisions from friends or family members who live in the affected areas.
Q.5. If I call 1-800-MEDICARE to enroll in a plan after December 7, when will my coverage start?
A. CMS will review each request on a case-by-case basis to determine what action is appropriate in each individual’s situation. In most cases, you will be enrolled in your plan for the first of the month after you make the enrollment request. So, if you call 1-800-MEDICARE to enroll before December 31, 2012, your coverage will start January 1, 2013.

Content Last Modified on 11/30/2012 9:15:45 AM