What is CHOICES?

Connecticut’s program for Health insurance assistance, Outreach, Information and referral, Counseling, Eligibility Screening.

Special Announcements and Events:
  • The State Department on Aging will host a CHOICES & SMP Conference on Friday, September 9, 2016 for community providers serving older adults and persons with disabilities, CHOICES Counselors and SMP volunteers. Speakers from local, state and federal agencies will present on various topics.
  • Attend a CHOICES Presentation in your community to learn valuable information about your Medicare benefits and options. CHOICES also has Medicare Presentations geared towards people with disabilities and their caregivers.
  • Individuals on the Medicare Savings Program, or those on the low income subsidy (extra help), can make changes to their Medicare plans throughout the year. Beneficiaries are encouraged to review their options. Contact a CHOICES Certified counselor at 1-800-994-9422 for assistance.
  • Counselors make a difference! Learn more about becoming a volunteer CHOICES Certified Counselor.   
The CHOICES Program:
• Provides information to persons age 60 and older and persons with disabilities.
• Is a cooperative program of the State of Connecticut Department on Aging, the Area Agencies on Aging, and the Center for Medicare Advocacy.
• Is comprised of both staff, in-kind professionals from local service agencies and volunteers.
• Is also known as the CT SHIP or State Health Insurance Assistance Program.
• Is funded by the Centers for Medicare and Medicaid Services and the Administration on Aging through the Older Americans Act.
• Produces several guides that can be found on the Aging Services Publication Page. 
Information on Health Insurance Assistance:
• CHOICES provides information and assistance about Medicare and other related health insurance options including:

Original Medicare Medicare Prescription Drug Plans
Medicare Supplement Insurance
Medicaid/Benefits that work with Medicare
Medicare Managed Care Insurance Long-term Care Insurance
New to Medicare - enrollment dates and informaiton
Transitioning to Medicare from   other benefits
Information and Referral
• CHOICES is a “one-stop shopping” information source for services available to older adults.  Referrals to appropriate agencies is another offering which enables individuals to access needed services.  Area Agencies on Aging provide direction to local service providers who can specifically address any one of the following  problems or concerns that older persons and their families may be encountering:
Adult Day Care   Financial Assistance   Home Care
Respite Care  Legal Assistance  Nursing Homes
Housing Options  Elder Abuse  Transportation
Eligibility Screening
• Area Agency on Aging staff provide information and preliminary screening for more than 20 federal and state benefit programs.  Actual eligibility determinations for benefits and programs can only be made through a formal application process with the appropriate federal, state, or local agency managing program.  Programs include:

Supplemental Security Income   Caregiver Programs
Medicare Savings Programs: QMB, SLMB, ALMB
Energy Assistance
Connecticut Home Care Program    Medicaid
You can also view a list of Certified Counselors for the:

{DSS, SHIP and CMA Logos}

Content Last Modified on 8/23/2016 3:18:44 PM