Attorney General: Consumer Issues
Consumer Issues

Auto Issues
 Automobile Repair in Connecticut
  Learn about automobile repair, licensing and estimates in Connecticut with these Quick Tips.
 Buying a Used Car?
  But before you buy a used car, read these Quick Tips and find out what protections are available to you under the law.

 Protect Your Business Against Fraud
  Each year, small businesses are targets of fraudulent or deceptive sales practices. Use these Quick Tips to help spot the scammers before your business falls victim.

Consumer Credit
 Foreclosure Prevention and Loan Modification Assistance
  Click here for resources available to consumers attempting to achieve loan modifications and avoid foreclosure.
 Your Rights Under the CARD Act
  In these Quick Tips, find out how the federal Credit Accountability, Responsibility and Disclosure, or CARD, Act protects you from credit card abuses.
 Lost and Stolen Credit and ATM/Debit Cards
  What should you do if your credit card is stolen or if you notice unauthorized purchases on your debit card statement? Find out with these Quick Tips.
 Credit Reports & Scores
  Learn about credit reports, credit scores and your rights under the law with these Quick Tips.
 Credit Repair Scams
  Use these Quick Tips to identify credit repair scams and avoid falling victim.

 Shopping for Funeral Services
  Know your rights and use this consumer checklist when shopping for funeral services.

Hot Scams
 The IRS Imposter Scam
  A prerecorded phone call tells you that you that you owe tax money and will be arrested, prosecuted or face other legal action if you do not immediately send funds. Before you act, read these Quick Tips to avoid falling victim to this pervasive, nationwide scam.
 The “Grandparents” Scam
  Seniors are so often the targets of family emergency scams that they’ve earned the nickname, “the grandparents scam.” Before you send money, take a deep breath and do some quick checking to make sure you don’t fall victim.
 The Fake Check/Sweepstakes Scam
  An unsolicited and official-looking check arrives in your mailbox. Before you cash that check, learn more about this common scam with these Quick Tips.
 A Consumer Guide to Travel Scams
  By arming yourself with some basic knowledge about the travel industry, you can protect yourself from becoming the victim of a travel scam.
 Mortgage Scam: Spanish-Speaking Homeowners Targeted
  A nationwide scam operating from the Dominican Republic, but pretending to be based out of Chicago, was calling Spanish-speaking distressed homeowners in the United States. Use these Quick Tips to learn about the scam and to avoid falling victim.

Identity Theft
 If You Are Victimized
  Many states have passed laws regulating credit repair companies. This may help if you have lost money to credit repair scams.
 Privacy Protection
  Privacy Protection -- Credit card companies and financial institutions have been sending consumers privacy notices and sometimes confusing information regarding selling and sharing of private information between companies.
 Identity Theft Alert
  A new sophisticated thief is on the horizon, an "identity thief." Identity thieves obtain your important personal information such as social security numbers, and bank or credit card account numbers to commit fraud or theft.
 Ficticious IRS Forms and Bogus Bank Letter Alert
  Office of the Comptroller of the Currency Identity Theft Alert. How to Avoid Becoming a Victim of Identity Theft
  Attorney General Richard Blumenthal renewed his warning to consumers today about potential online scams, including "phishing." "Phishing" is the fraudulent attempt by con-artists to obtain personally identifiable information from the public at large by sending millions of e-mails randomly to anyone with an e-mail address.

Internet Issues
 Going Shopping on the Internet? Here are a few tips to keep in mind
  Going Shopping on the internet? Here are a few tips to keep in mind

Other Consumer Information
 Home Improvement
  Thinking of hiring a contractor for a home improvement project? Before you sign a contract, check out these Quick Tips!
 Unwanted Telemarketing Calls
  What are robocalls? How does the Do Not Call Registry work? Find out with these Quick Tips.
 Cell Phone "Cramming"
  Learn about phone bill "cramming" and what you can do about unauthorized charges with these Quick Tips.
 Consumer Myths: Top 10
  The "Top 10 consumer Myths"have been compiled by members of the National Association of Attorneys General and the Connecticut Office of Attorney General

Consumer Resources - Government
 Other Attorneys General
  Attorneys General in Other Jurisdictions
 Connecticut Department of Consumer Protection
  The Department of Consumer Protection's mission is to ensure a fair and equitable marketplace, safe products and services for consumers in the industries that we license, regulate and enforce.
 Connecticut Department of Banking Cyberfraud Site
  Protect Yourself Against CyberFraud
 Consumer Product Safety Commission
  The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of serious injury or death from more than 15,000 types of consumer products.
 Federal Trade Commission
  The Federal Trade Commission (FTC) works to ensure that the nation’s markets are vigorous, efficient and free of restrictions that harm consumers.

Consumer Resources - Non-Government
  The following resources are not created, recommended or endorsed by the Office of the Attorney General, but are provided as resources that may offer additional information or assistance. External links will open in a new window and you will be redirected to a third-party website
 National Charities Information Bureau
  The Alliance reports on nationally soliciting charitable organizations that are the subject of donor inquiries.
 National Fraud Information Center
  The NFIC was originally established in 1992 by the National Consumers League, the oldest nonprofit consumer organization in the United States, to fight the growing menace of telemarketing fraud by improving prevention and enforcement.
 Public Interest Research Group
  U.S. PIRG is an advocate for the public interest. When consumers are cheated, or our natural environment is threatened, or the voices of ordinary citizens are drowned out by special interest lobbyists, U.S. PIRG speaks up and takes action. Self-Help Guides for Consumers
  A project of the Connecticut Network for Legal Aid, this page offers easy-to-understand information about issues affecting consumers including bankruptcy, collection and repossession, credit practices and reports, security deposits, small claims court, and more.