Requesting a Penalty Waiver
If you believe that a penalty should be waived because the failure to pay the tax on time was due to reasonable cause and was not intentional or due to neglect, you have the right to request a penalty waiver. Interest cannot be waived. You MUST pay all tax and interest due before a penalty waiver request will be considered.
Before you submit your request for a penalty waiver, please read PS 2013(5), Requests for Waiver of Civil Penalties.
In order to request a penalty waiver, you must complete Form DRS-PW Request for Waiver of Civil Penalty and mail it along with any additional documentation to:
Department of Revenue ServicesPO Box 5089
Penalty Waiver Unit
Hartford, CT 06106
or fax it to the Penalty Waiver Unit at 860-297-4797.